Известия за новите обяви от NEXT BASKET JSCO
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Senior Technical Writer, NEXT BASKET JSCO
  • location_onСофия
  • chairВъзможност за работа от вкъщи
  • workПостоянна работа
  • scheduleПълно работно време
  • paidЗаплата 6500 BGN (Нето)
  • beach_accessОтпуск 20 дни
  • handshakeПодходяща и за кандидати с бежански статут

Senior Technical Writer

We are NEXT BASKET, and we might be looking for you!

• If you’re a skilled technical writer with 3+ years of experience;
• If you’re ready to lead the documentation project of a new multinational business;
• If you’re qualified and have interest and knowledge in the software and services business.

Then keep on reading, as we are now looking for our new Senior Technical Writer.

NEXT BASKET is a Dutch company that develops an e-commerce platform for cutting-edge online stores, allowing one to start, manage, and grow their online business without any expertise in this.
We develop an all-in-one (3-part) solution: Online store + ERP system + Fulfillment service.

Our solution’s technology stack and microservices are being developed according to the industry’s best practices. It can be described, not only as staying competitive in the field of e-commerce but as a leading world-class one in its segment for security and ease of use.

NEXT BASKET also offers integrated services for product warehousing, order processing, logistics, a call center, marketing, photography, product content generation, SEO optimization, business, and accounting services, as well as all other services required for the day-to-day operations of a successful online business.

NEXT BASKET aims to disrupt the e-commerce industry by offering an easy to use & robust solution for businesses of all sizes and niches.

• The company has offices both in the Netherlands and Bulgaria;
• Currently, 28 software engineers work in the company, the majority of which are Senior level;
• We just got a brand-new C-suite team (of which you will be a part), which is driving the company in a fresh new direction;
• In November 2022, we are launching our first test online stores; in January 2023, we are launching our MVP model; in June 2023, we are launching the first market-ready online stores based on already-signed contracts with interested parties.

We plan to expand and develop at a European and global scale, thus granting a brand-new way for merchants and manufacturers to scale their businesses and reach new audiences in today’s connected economies and markets.

We believe that remarkable results are achieved with a remarkable team, and a remarkable team is well-educated, well-motivated, and well-taken care of.

As our new team member, you can enjoy the following perks (benefits & opportunities):
• Opportunity to work in a dynamically developing international software company;
• A starting monthly NET salary of BGN 6 500;
• High-level additional health insurance;
• High-end new company computer and phone;
• Long-term professional career opportunity;
• Different training opportunities on behalf of the company;
• A modern office in the perfect center of Sofia;
• Package with 30% discounts using the services within the same group of companies;
• Free checkups in Ayurveda Clinic Sofia, with an additional 50% discount on offered treatments and medical examinations;
• Sports membership subscription;
• A parking space;
• A friendly team culture that promotes learning and team collaboration;
• Option for remote work upon request and availability.

Finally, NEXT BASKET is an equal-opportunity employer that takes care of the training and development of its employees.

We will ensure you continually upgrade your expertise, we will invest in your talents, and we will encourage your growth in harmony with your interests.
As we support a friendly team culture and promote continual professional education and team collaboration.

Our values are fundamental to reaching our goals, our mission, and our overall strategy.

The core corporate values of NEXT BASKET are:
• A client-focused approach, where users’ needs, and requirements are key to success;
• Open, kind, and supportive attitude towards the client, full of understanding and personal assistance;
• Collegial relations based on honesty, integrity, fairness, respect, and cooperation;
• Realistic estimations, achievable promises, and zero misleading information both in-house and in customer relations;
• Flexibility, adaptability, and eagerness to implement changes when necessary;
• Innovation is an integral part of our workstyle culture and long-term development vision.

Our vision is to become the preferred e-commerce business partner for thousands of merchants, offering them the exact solutions that they need to facilitate the growth of their businesses to realize their full potential.

Our mission can be summed up simply as:
• Being helpful to our clients and business partners;
• Bringing added value to our clients and business partners with every service and product we offer;
• Taking all necessary steps to protect the environment by implementing SLA policies held up to the highest of standards.

If you can relate to our values, vision, and mission, and think you know the right path to reaching them, keep on reading to understand your role in our company.

This is a hands-on operations role that develops, implements, and updates the operations strategy of our company.

• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements;
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience;
• Create product manuals with screenshots and tutorials;
• Write easy-to-understand user interface text, online help, and developer guides;
• Create tutorials to help end-users use our suite of different applications;
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities;
• Create and maintain the information architecture;
• Help other writers in creating documentation;
• Assisting the CTO in various projects and strategic initiatives;
• Write and submit reports to the CTO in all matters of importance.

• Proven experience as a Senior Technical Writer or relevant role;
• 3+ years experience in technical writing of software documentation;
• Excellent technical writing skills;
• Strong research and analytical skills;
• Excellent written skills in English & Bulgarian;
• Ability to deliver high-quality documentation & paying attention to detail;
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures;
• Basic familiarity with the software-development lifecycle (SDLC) and software development in general;
• Experience at a high-tech or software company with working knowledge of IT/Business infrastructure;
• Solid grip on documentation publishing software such as Zendesk Guide, Camtasia, SnagIt, and other software is a plus;
• Bachelor’s degree or higher in Information Systems, Information Technology, Computer Science, or other related disciplines is a plus.

The ideal candidate will manage the overall operations of the company as well as develop and implement strategies that meet the needs of the partners, stakeholders, and employees.
They will be responsible for making key decisions and executing the culture of the company.

If this sounds like something you would be interested in, we would love to hear from you, please apply with your current CV in English.

Please note only shortlisted candidates will be contacted for further steps.

All potential employee communications are strictly confidential.

For the purposes of this selection, your personal data will be processed in accordance with the law and the company's privacy policy.
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Senior Technical Writer, NEXT BASKET JSCO
  • location_onСофия
  • chairВъзможност за работа от вкъщи
  • workПостоянна работа
  • scheduleПълно работно време
  • paidЗаплата 6500 BGN (Нето)
  • beach_accessОтпуск 20 дни
  • handshakeПодходяща и за кандидати с бежански статут
Известия за новите обяви от NEXT BASKET JSCO
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