We are looking for a Support Agent Specialist with Italian who will contact and support the best customers in the market.
✅ Main responsibilities
✔️ Providing support in Italian by phone, email and chats;
✔️ Processing with high attention to details and content;
✔️ Identifying clients' needs and proactively propose solutions;
✔️ Focusing on customer expectations and satisfaction;
✔️ Working closely with our team to improve and establish the necessary processes.
✔️ Proficiency in English and Italian both written and spoken;
✔️ Proactive person with good support/sales skills;
✔️ Strong communication and negotiation skills;
✔️ Attention to details;
✔️ Previous experience as a support agent will be considered as an advantage.
✅ What we offer:
✔️ Competitive salary and attractive bonus scheme;
✔️ Working in a dynamic International company;
✔️ Ability of career and professional growth within the company;
✔️ Social benefits and team buildings;
✔️ Sunny, spacious office.