About oWorkers:
We are a BPO company established in 2012 with 3 delivery centers in the world, around 350 employees, specialized in data entry & data processing oriented projects, our customers are TOP TECH companies from USA and Europe. Now we are looking to expand our coverage for our Plovdiv (Bulgaria) delivery center giving to the candidates great opportunities for their careers. The perfect candidate has the following qualities: - Mandatory: Can communicate in English and excellent written and spoken French - Team player - Fast learner with good computer literacy - Similar experience is a plus - Wants a stable long term job - Professional attitude - Good decision-making skills Responsibilities: - Answer customer inquiries via email and managing small amounts of incoming phone calls - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits - Follow communication procedures, guidelines and policies We really value our employees and therefore we offer a substantial remuneration package for all roles, which includes: - Excellent salary - Opportunities for career progression - Unique training that will get you up to speed with the latest technologies and customer retention techniques - Work entirely remotely if you are not located in Plovdiv - Free coffee and beverage - Flexible benefits program: Food vouchers, Multisport cards, etc. - Start up ambience - Employee Assistance Program |
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Известия за новите обяви от OWORKERS LTD |