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Вход и регистрация Фирми | Потребители
03.12.2021, Ref.#: WAPISUPAG
★★★★★ Customer Support Agent, WAPI Bulgaria Ltd
Месторабота София, Възможност за работа от вкъщи; Постоянна работа; Пълно работно време; Подходяща и за студенти; Подходяща и за кандидати с малък или без опит; Заплата 3000 BGN (Бруто); Езици: Английски, Френски
  • Технологии:
  • Excel Excel
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Customer Support Agent

Wapi Bulgaria is part of Kingsway Group, leader of trade marketing solutions in the International Market with more than 25 years of experience. Our clients are amongst the largest International and European companies. As a result of the expansion of the activities of the group on various international projects, Wapi Bulgaria builds a new business division located in Sofia. You will be part of an international, inclusive culture, where teamwork and collaboration leads to success.

Customer Support Agent:

Goals:

Mission:
• Be the single point of contact for all customer inquiries
• Take ownership of account to bring customer issues to a resolution
• Interact with cross-functional teams (IT, Logistic, Accounting etc.) and clients
• Maintain and update Clients Data
• Managing the incoming queue of orders from international clients
• Written communication with corporate customers and business partners
• Working with data
• Driving sales support on the international platform
• Able to accept and self-manage tasks to timely completion

Profile:
• Good knowledge of French and English language, both written and spoken
• Good knowledge of ZenDesk preferred
• Experience (at least 1 year) in international sales
• Advanced knowledge of MS Office (Excel and Power Point)
• Superior communication skills
• Good knowledge of sales processes
• Highly responsible and organized
• Open minded, quick learner
• University degree of commerce / economy

We do offer:
• Job at a stable company with long-term commitments.
• Working in an international and dynamic team
• Competitive salary.
• Being part of a dynamic team
• Friendly environment where you can learn and grow.
• Office location in the center of the city.
• Exposure to biggest international companies and teams.

Please apply by presenting a professional CV. Only shortlisted applicants will be contacted.


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