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12.10.2021, Ref.#: 1102971
★★★★★ Backup System Administrator, Hewlett-Packard Global Delivery Bulgaria Center EOOD
Месторабота София, Възможност за работа от вкъщи; Постоянна работа; Пълно работно време; Дистанционно интервю
  • Технологии:
  • ITIL
  • Linux Linux
  • Windows Windows
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Backup System Administrator

Hewlett Packard Enterprise (HPE) creates new possibilities for technology to have a meaningful impact on people, businesses, governments, and society. HPE invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. Now we are looking for Backup System Administrator to join our dynamic and highly professional GreenLake Management Services (GMS) team.

HPE GreenLake brings the cloud experience to apps and data everywhere, enabling customers to adopt transformative technology faster and simplify their operations. HPE GreenLake delivers public cloud services and infrastructure as-a-service for your workloads – on premises, fully managed in a pay-per-use model at the edge, in colocations, and in your data center. With HPE GreenLake, corporations will be able to transform their cloud-native and non-cloud native applications, create essential data and speed insights for teams to use effectively, and free up their staff to better address other business needs.

We are looking for experienced IT professional with in-depth knowledge and experience with Backup solutions.

Job tasks/responsibilities:

Deliver strategic account support by operating and administrating customer IT environment to ensure proper operation and availability
Perform scheduled backup tasks – creating/restarting/stopping backup and copy jobs, adding and removing client backup etc.
Troubleshoot and resolve backup incidents – investigating failed backups, performing OS or data restore etc.
Analyze backup performance and expand physical backup capacity
Control and administer hardware and operating system configurations
Lead technical incident and problem management and their resolution, working closely with end customers and HPE remote and field support staff
Develop action plans to investigate and resolve technical issues/problems and communicate these to engineers, customers and/or relevant managers
Act as a technical expert in the service delivery and during onboarding of new customers
Identify and contribute to projects focused on improving customer satisfaction and team efficiency
Participate/Drive ITIL based change management, problem management, incident management
Maintain good customer account relationship

Skills and experience required:

Working experience with one or more of the following backup vendors: Commvault, Veeam, Data Protector, IBM Tivoli, Veritas
Experience with configuration, management, and monitoring of Data Backup Environment.
Software and hardware knowledge of computing, storage, and peripheral devices
Ability to isolate and solve complex technical problems
Ability to interact with people (customer and internal HPE) at all levels, across all geographic regions.
Demonstrate strong written and verbal communication skills
Excellent written and verbal English and/or German language
Experience in IT Outsourcing or Managed Services
Working experience with backup hardware – Tape libraries and Backup2disk storages will be considered as an advantage.
Linux/HP-UX or Windows will be considered as an advantage.

We offer:

A competitive salary and extensive social benefits
Diverse and dynamic work environment
Work-life balance and support for career development
An amazing life inside the element!

Join us and make your mark!

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
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