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★★★★★ Senior Payments Manager, CSMS EOOD
Месторабота София, CSMS, 115L Tsarigradsko shosse, ETC, building C, fl.4 (виж карта); Постоянна работа; Пълно работно време
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Senior Payments Manager

Are you looking for a place to grow in your career, where continuous learning and performance are rewarded? Are you an attentive, analytical, and effective decision maker? Do you have strong knowledge of technical and practical understanding of online payments solutions?

Then this is for you!

CSMS Ltd. is part of Playtech, the largest online gambling and sports betting software supplier globally. CSMS was established in 2007 and has a friendly team and a caring atmosphere. Combined with professional guidelines and procedures, CSMS provides online and offline customer support, sports trading, risk management, and financial services to multinational clients globally, servicing more than 13 brands.

CSMS is currently looking for a Senior Payments Manager to coordinate and manage payment method integration in our business activities.

Your job will be to:

• Coordinate and manage payment method integration in BO
• Monitor and evaluate daily payment methods effectiveness, approval ratio statuses, make recommendations, provide reporting
• Act as primary liaison between tech teams and coordinate escalations, fixes on time
• Assist in developing training materials related to payment methods management
• Drive and closeout ad hoc operational requests from internal teams with partners
• Monitor and analyze per market regulatory requirements and potential impact on payments' solutions
• Take part in periodic conference calls with partners to discuss potential outstanding issues and solutions
• Maintain knowledge of industry best practices, trends, and performance benchmark
• Support launches of new payment options and partner onboarding.

Key requirements:

• Strong knowledge of technical and practical understanding of online payments solutions
• Recommended experience with Playtech IMS Backoffice systems
• Minimum of 3 years proven experience in operations (experience working in payroll, payments, or financial services company preferred)
• Operational knowledge of high volume ACH payments processing, reverse wire, and real-time payments
• Familiar with risk management, fraud mitigation, and collections
• Proficiency in data analysis: ability to gather, synthesize, analyze, and prioritize information to make recommendations that will improve customer experience
• Demonstrated experience in multitasking and managing priorities
• Ability to balance attention to detail with expeditious execution in a fast-paced environment
• Superb interpersonal skills
• The ability to articulate to users and management

CSMS is here to offer you:

• Opportunity to work within a leading company and gain a multicultural experience
• Competitive salary and remuneration package
• Supplemental health and dental insurance plan
• Life insurance
• Monthly food allowance
• Monthly travel/utility allowance
• Wellness allowance
• MultiSport card
• 25 days paid annual leave
• Employee Assistance Program (EAP)
• Monthly performance bonus
• Annual performance bonus
• Other bonuses such as Refer-a-Friend, newlywed, baby bonus, etc.
• Company-sponsored seminars, training, social activities, and events

We offer an extensive training program, which prepares our newcomers for their line of work. Encouraging the personal and professional development of our team members is at the heart of what we do. With us, you will have a lot of growth opportunities both horizontally and vertically within the company.

If this job opportunity is interesting for you, please apply by sending your CV in English.

All applications will be treated with strict confidentiality.
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons concerning the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

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