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11.06.2021
★★★★★ Customer Service Representative, FLAVON INTERNATIONAL Ltd  Вижте визитка на компанията
Месторабота София; Постоянна работа; Пълно работно време; Непълно работно време; Подходяща и за кандидати с малък или без опит; Езици: Английски
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Customer Service Representative

Flavon is a leading dietary supplement brand in the European market
Our mission hasn’t changed for 17 years: contribute to the health-conscious lifestyle of our consumers with our premium products.

We are looking for a new colleague in our Bulgarian office for

Customer Service Representative

position.

For us, the most important thing is to have satisfied and repeat customers, for whom our customer service is the point of contact. That's why we look for helpful, prompt, courteous, enthusiastic candidates who have the joy of helping others. Part-time job (4-6 hours) is also possible by agreement.

Key responsibilities:
• Provide information to the company’s clients
• Handle customers’ queries either via e-mail or phone call
• Maintains direct contact with customers in the office
• Create positive customer experience with each contact you handle
• Perform office and administrative tasks
• Keep the office and working environment clean, perform office management tasks
• Prepare packages
• Meet Flavon corporate standards and procedures for quality
• Keep the job knowledge up to date and strive for excellence
• Carry out any ‘ad hoc’ assignments as and when required

Requirements:
• Previous Customer Service experience is an advance
• Excellent level of English, written and spoken
• Fluent in Bulgarian, written and spoken
• Excellent communication, presentation and multi-tasking skills
• Proficiency in MS Office applications (especially Excel)
• Strong attention to detail in order to solve complex issues
• Readiness to take responsibilities
• Willingness to work in an international environment and be part of a quickly developing and fast-paced business
• Organised, able to manage time effectively and prioritise tasks

Our offer:
• Responsible position in a team of professionals
• Dynamic work environment, offering professional challenges
• The opportunity to work in an international company
• Competitive salary
• Security and stability in labour relations
• Friendly and supportive team

To apply, please send your CV in English, stating your salary requirements.


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