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★★★★★ Call Center Sales Agent with French, SBT SOLUTIONS LTD
Месторабота Варна; Постоянна работа; Пълно работно време; Заплата от 1400 до 2400 BGN (Бруто); Езици: Френски
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Call Center Sales Agent with French

We are an international company of young enthusiasts running Digital Marketing for iGaming industry since early 2017.
The company is established and headquartered in Sofia, and office in Varna, but operating in many countries within Europe, Asia and North America.

Our team is rapidly growing and we are looking for a talented and motivated Call Center Retention Specialist in Varna, Bulgaria.

We are looking for sales oriented, talented individuals who can meet targets in a best way when serving the customers while identifying their needs. To become successful, you will have to take orders, offer services and provide support via phone, live chat, and mail. You will also be responsible for maintaining client files, ensuring that returning customers are served to the best level possible.

Main Responsibilities:

• Present and promote the company's services and benefits to new customers.
• Maintain and grow relationships with existing customers.
• Provide outstanding service with proactive communication with customers by telephone, email
and live chat in order to meet customer service measures, metrics and KPIs within a service
targeted environment.
• Lead and follow up the conversation: present, promote and sell products using solid arguments.
• Intelligently control and drive the conversation towards goal and until the successful completion of
each case and deal.
• Implement effective sales techniques to qualify customer’s needs.
• Keep a high level of knowledge about existing products and services, and learn about new
products and services as they come in.
• Follow up on customer orders as necessary.
• Manage daily and weekly reports.

Your qualifications:

• Excellent interpersonal and communications skills in French language (level B2).
• English language is considered as an advantage.
• Superior interpersonal skills.
• Ability to take initiative and work independently.
• Exceptional organizational skills.
• Good familiarity with word processing, spreadsheet and database applications.
• A university degree (or equivalent) in marketing, economics or business would be beneficial.
• Very good Computer skills (knowledge of Microsoft Office tools).
• Previous experience as a Sales Agent or Customer Services in a call center is an advantage.
• Previous experience in the Gaming or CFDs industry is an advantage.
• Willingness to work a flexible schedule to include weekends, possible holidays and occasional
overtime when needed.
• Performing best in a high- pressure ambiance.

What The Company Offers:

• You will receive good guidance and internal training, supplemented with continuous personal
• Competitive remuneration scheme including monthly performance bonus with no cap. You can earn bonus twice higher of your salary and more. It is up to you!!!
• Additional health care insurance.
• Food vouchers 60BGN
• Full social securities on salary and bonus.
• A multi-sport card after 1 month of service.
• Home office allowance in regard with your results.
• Team building events.
• Real opportunities for a long-term professional career.
• You work in a professional and digital work environment.
• Work within a young team of qualified professionals with international experience.

Your Resume:

We are looking for a highly motivated person, so If you want to get noticed when applying feel free to show us your best skills and achievements marked up in your CV. If you believe you’re the right person for the role, please send us your resume in French and English. We look forward hearing from you!

Only short-listed candidates will be contacted for further communication. All applications will be treated with strict confidentiality.

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