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14.01.2021, Ref.#: VMW
★★★★★ Senior Cloud Consultant - Professional Services - CloudHealth By VMWare, VMware Bulgaria
Дистанционна работа; Пълно работно време
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Senior Cloud Consultant - Professional Services - CloudHealth By VMWare

Why will you enjoy this new opportunity?

CloudHealth by VMware is the global market leader in Cloud Cost Management and Optimization, and the most trusted software platform used to accelerate business transformation in the cloud. You’re looking for an opportunity to work for a company whose software is utilized by 350,000 enterprise and business customers (which includes 98% of Fortune 500) company and significantly impacts every industry. We are searching for dedicated and versatile Senior Consultant, who is passionate about working in a company whose culture is fanatical about innovation and fixated on delivering software products that solve our customers’ most challenging business needs. As a Senior Consultant part of the CloudHealth Professional Services Team you’ll have the opportunity to make significant and direct impact for our customers with help of on our products, platform, and solve some of the most complex challenges in cloud computing. This role will deliver quality implementation services to our customers keeping in mind software adoption and overall superb customer experience leading to happy customers for life.

You have an analytical mind and a passion for customer success. You are a self-motivated individual who takes pride in their ability to deliver high quality solutions to their customers. You’re looking for an opportunity to be on the forefront of the cloud revolution and process a strong technical and analytical background with experience supporting cloud computing products, services and solutions. You have a can-do attitude and strive to make things happen for customers. You’re looking for a collaborative environment whose teams care about the product they are creating, how they create it, and the impact it has on customers’ business objectives.

What is primary need, technical challenge, and/or problem you will be responsible for?

CloudHealth manages 11B USD in cloud infrastructure spend as of today. As part of our goal to double this number we are looking to expand Professional Services Team in EMEA. As one of our very first team members you will support CloudHealth’s growing Professional Services Business in Europe, and across the globe. You will design and develop custom solutions, but also solve cross-functional customer challenges in collaboration with Sales, Product Management, and existing Engineering teams.

What do you have to be successful in this role?

A Bachelor's Degree, preferably with a technical focus; Computer Science, Math, or related background is a must. A Master’s Degree is desirable and will be considered as a nice to have.
Rich relevant experience with implementing SaaS solutions with a track record of on-schedule delivery.
Practical understanding of cloud-centric architectures and services
Professional experience with multiple programming and scripting languages is a plus.
Experience in customer facing, problem solving positions.
The ability to work in a fast-paced team-oriented environment, using company resources to solve customer challenges/requirements.
An understanding of ITSM eco-systems and prominent solutions within them such as: DataDog, Chef, Ansible, Puppet, New Relic, ServiceNow, AlertLogic.
Strong customer presentation skills with customer facing documentation.
Strong communication, time management, and interpersonal skills.
Basic project management skills are required.
Experience with BI reporting, data analytics software a plus.
Familiarity with cloud platforms is a big plus (AWS, Azure, GCP, OCI etc)
Any cloud certification with AWS, Azure, or GCP is desirable.
Project Management experience or certifications like PMP or PRINCE2 or Scrum Master is highly desirable.
FinOps Certification a plus but not required.

What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

As part of the CloudHealth Professional Services Team, you will:

Implement CloudHealth in the most effective, efficient, and creative ways to ensure successful user adoption and overall success with our products through an understanding of the customers' existing business models and processes
Manage multiple concurrent mid-sized projects
Support Senior Consultants with your technical input for developing Statements of Work during the pre-sales process to define the project objectives, scope, deliverables, dependencies and risks
Consult customers on best practices regarding CloudHealth configuration and usage
Create detailed specifications outlining the requirements for both external and internal stakeholders
Consult with clients on analysis and findings to ensure clarity on solutions
Document all work with customers including solution design and configuration
Managing internal resources and clients to ensure on-time on-budget delivery of projects
Manage multiple mid-sized projects in parallel

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting the company website.

Attractive compensation package - competitive salary, flexible bonus scheme, company sponsored mobile phone plan and additional long-term incentives.
Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
Generous Time Off Programs
40 hours of paid time to volunteer in your community
Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
Healthy and local inspired snacks in all our on-site pantries
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