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19.11.2020
★★★★★ Accounting AX Support Junior Business Analyst, ЛУИ ДРАЙФУС КЪМПАНИ СЪРВИСИЗ БЪЛГАРИЯ ЕООД
Месторабота София; Постоянна работа; Пълно работно време
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Accounting AX Support Junior Business Analyst

Position Summary:

Contribute to the efficiency of the Accounting function through the monitoring of an effective usage of the back-office system:
• Performing functional support on the accounting system AX including the functional monitoring of interfaces between the front offices systems and AX (commercial, treasury and HR systems) and the AX SSRS reports
• Conducting training on AX, SSRS reports and front system interfaces best practices and usage
• Identifying process and systems’ enhancements for efficiency gains
• Testing the new releases jointly with the AX IT team
• Contributing to AX functional documentation (user guides, SharePoint…)


Day to day tasks:

1. Functional support - 70%

• Working in Level 1 AX Support team, first level of support before escalation to Level 2 and Level 3 (detailed functional analysis, correction in the system, user communication);
• Processing of AX requests (user rights, chart of account, functional setup…);
• Perform functional set up in AX upon validation of the AX Team Lead;
• Use of the reporting tool Atlas Excel add-in for AX and prepare new standard reports to be reused by end-users;
• Participate to the animation of AX Key users network (training, Q&A sessions, newsletter…);
• Build FAQs / Tips to document recurrent issue resolution as part of the knowledge transfer within the AX support team;
• Participate in AX repository maintenance (user rights review, MasterData check etc.).

2. Training - 20%

• Participate to the update of AX accounting user guides and training material available on the AX SharePoint upon validation of the AX Team Lead;
• Maintain the AX SharePoint with useful information for users (Atlas reports, Key users list, business owner by front office system, list of AX user profiles, SNOW links & KPIs etc…);
• Conduct end-user / key user training on AX functionalities (new/misused/unused) + perform induction training for newcomers (including the Core model explanations).

3. AX Functional projects - 10%

• Participate in AX projects (new interfaces, new reports, solution enhancements, trainings…) including the testing of releases bringing new functionalities required for the project;
• Follow the AX roadmap and upcoming projects provided by the AX Team Lead in order to continuously improve the end-to-end processes understanding.


Requirements:

• Professional Education Level or University Degree in Business Administration / Economics / Systems;
• 1-2 years of experience working with Accounting systems as Power user or system’s Functional manager;
• Basic accounting knowledge;
• Experience in ERP environment;
• Strong analytical skills required, including a thorough understanding of how to interpret business users’ needs and translate them into system requirements;
• Organized and “achiever” mindset;
• Appetite for systems and application solutions definition;
• PC literate (MS-office tools, …);
• Effective written communication skills in English;
• Excellent verbal communication skills in English and ability to interact with all levels of end-users;
• Good communication skills;
• Strong team player;
• Comprehension of multicultural working environments.
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