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16.11.2020
★★★★★ Customer Support Specialist with German, Spanish and Portuguese, UpSkill Ltd.
Месторабота София; Постоянна работа; Пълно работно време; Подходяща и за студенти; Подходяща и за кандидати с малък или без опит; Заплата от 2500 до 2800 BGN (Бруто)
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Customer Support Specialist with German, Spanish and Portuguese

UpSkill is transforming traditional HR Services into exciting, engaging, and effective Human Relations! Our team of experts is well-versed and experienced in delivering a large range of Talent Acquisition services. We are specialized in IT, ITO, BPO, SSC, SDC Recruitment, Executive Search and HR Consultancy. We are building strong connections and facilitating efficient relations between job applicants and employers.

We support both large international and local companies in growing their business, providing them with the best talent to help them succeed!

As a recruitment agency, we will provide you with all the information needed about the company, we will answer all your questions and will prepare you for the interview with the client.
Our current client is а leading bookmaker, who provides gaming and betting services across multiple channels. Right now they are looking for a Customer Support Specialist with German, Spanish or Portuguese to join their office in Sofia.


Responsibilities:
  • Communicate with customers using chat, email and phone;
  • Provide online assistance for products, websites, software, etc.;
  • Answer customer queries in timely and professional manner;
  • Collaborate closely with other team members and colleagues in the office;
  • Guide customers into finding the best solution for them.

You possess:
  • Fluent written & spoken German, Spanish or Portuguese language (tested in their office);
  • Good English language skills;
  • Computer knowledge such as MS Office, Internet & fast typing skills;
  • Friendly and communicative approach;
  • Desire to collaborate in a team;
  • Self-driven character;
  • Customer orientation;
  • Ability to easily deal with challenging situations;
  • Availability to take night shifts with excellent remuneration.

What company offers:
  • Opportunities for career development in one of the fastest growing areas;
  • Opportunity to acquire new knowledge and skills in an innovative product sphere;
  • Chance to work within a team of highly motivated professionals in a friendly and dynamic work environment;
  • Dynamic working atmosphere with young people and freedom to fully bring in your individual strengths and skills;
  • Attractive salary;
  • Performance based bonuses;
  • Additional health insurance;
  • Food vouchers;
  • Half-priced sports card;
  • 24 days paid leave;
  • Game room (play station, foosball and pool table);
  • Free snacks and beverages in the office;
  • Health and wellbeing initiatives;
  • Internal Refer a Friend bonus program.

If you meet the above mentioned criteria, don’t hesitate to apply!
We welcome the opportunity to learn more about you!
Please send your CV in English.
Please note that only short-listed candidates will be contacted.
License №2826. We will treat your application with full confidentiality!


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