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16.11.2020, Ref.#: 1074138
★★★★★ Data Center Monitoring Engineer Intern with German, Hewlett-Packard Global Delivery Bulgaria Center EOOD
Месторабота София; Стаж; Непълно работно време; Подходяща и за студенти; Подходяща и за кандидати с малък или без опит; Езици: Английски, Немски
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Data Center Monitoring Engineer Intern with German

Hewlett Packard Enterprise is an industry leading Technology Company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.

Joining HPE in an early career role is an excellent opportunity for a self-motivated, proactive individual to grow with us and help us drive our continued success globally. We are one of the largest technology companies in the world, operating in over 150 countries and market-leading in several industries. We believe in partnership, innovation and taking action – our culture is what defines us as a company: how we act, how we treat others, and how we conduct business. In addition to working alongside great colleagues, you will have many opportunities to learn through coaching and stretch assignment opportunities. You’ll be guided by feedback and support to accelerate your learning and maximize your knowledge. We even have a “reverse mentoring” program which allows us to share our knowledge and strengths across our multi-generation workforce.

Are you looking for a unique, truly innovative role? What if it could be with one of the most impactful IT companies in the world? Then we have the right opportunities - we are looking for a Data Center Monitoring Engineer Intern with German to join us!

Data Center Monitoring Engineer Intern is responsible for delivering proactive services to DC-OSS customers which include 24x7 monitoring of IT infrastructure, incident management, change management and execution of scheduled or routine tasks. He / She is responsible for managing customer expectations according to the contractual obligations and the predefined SLAs.

How you’ll make your mark:

  • Deliver 24/7 strategic account support by proactively monitoring of customer IT Environment.
  • Timely track and respond to customers inquiries, provide resolution, working closely with end customers and senior Engineering staff within the team or other departments
  • Keep customers informed, sets and follows commitments, keeps precise case documentation and case ownership
  • Identify and contribute to projects to improve product support, customer satisfaction and team efficiency
  • Communicate effectively with Technical and Non -Technical stakeholders
  • Participate/Drive ITIL based change management, Problem management, incident management

About you:

  • Student still enrolled in the University pursuing Bachelor/Master degree - 2nd, 3rd, 4th year of studies
  • Fluent in written and verbal English and German
  • Analytical skills
  • Ability to isolate and solve problems and to follow predefined process
  • Excellent communication skills

What we can offer you:

  • Attractive compensation package
  • Career and Development - worldwide career opportunities, access to a high-tech Engineering Lab.
  • Work That Fits Your Life - 24 days annual paid leave, have a free afternoon once a month, 6 months paid parental leave with 100% of your salary, possibility to work from home, transition support through life events
  • Wellness and Health Programs
  • Socially Engaged Community - 60 hours/year additional time off for volunteering, plastic free office, participation in socially responsible causes via partnership with 50+ non-government organizations.
  • Exciting Workplace Experience

Why HPE?

At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work.

What sets us apart? Our people and our relentless dedication to helping our customers make their mark on the world.

Thank you or taking the time to review our job. If you think it is a match to your experience and interests please apply today — we are eager to learn more about you! If you know a friend who may be a fit for the job, please refer him / her.

Submit your application in English. Only short-listed candidates will be contacted.

HPE is an equal opportunity employer / Female / Minority / Individual with Disabilities / Protected Veteran Status

If you are looking for challenges in an exciting, supportive and international work environment, then we definitely want to hear from you. Continue the conversation by clicking apply now below, or directly via our Careers Portal.

Join us and make your mark!

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

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