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11.11.2020, Ref.#: 51279210
★★★★★ WS1 - Workspace One SME, DXC Technology / Enterprise Services Bulgaria EOOD
Месторабота София; Постоянна работа; Пълно работно време
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WS1 - Workspace One SME

About DXC Technology

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally.

Role Description

The position of a WS1 - Workspace One SME is part of DXC Converged Mobility and Workplace Services.

In this role you will be responsible for:

  • Solutioning, design and integration with other systems
  • DevOps
  • Consulting the client

Mobility and Workplace enhance employee productivity and focus on user experience. Our clients view workplace solutions as an opportunity to enable employees, clients and partners to access data, information, systems and application.


  • Responsible for operations and maintenance of the Mobile Device Management (MDM) platforms and develop the design of MDM architecture.
  • Applying expert level knowledge of mobility systems and security to ensure the design and implementation of mobile technology.
  • Responsible for technical strategic guidance for planning and future roadmap of MDM solutions (i.e. - Airwatch and application layer mobility management controls).
  • Oversees daily Mobility Team operations, e.g. Projects, queue monitoring, metrics monitoring.
  • Oversee, plan and coordinate cross team efforts between the Mobility team, Field Services, VoIP and Network Teams, to ensure scheduling of maintenance and project efforts, establish best practices and standards.
  • Apply Expert level mobile device management knowledge of enterprise mobility systems to solve operational problems and provide continuous maintenance.
  • Leads the creation and maintenance of standards documentation for devices and applications managed by the MDM platform.
  • Leads vendor engagement efforts to remediate incidents.
  • Effectively troubleshoot complex technical issues.
  • Ensure engineered solutions are designed to maintain highest availability and service dependability.
  • Perform root cause analysis of critical outage and incidents, engineer permanent solutions and coordinate implementation.


  • 5+ years of relevant experience
  • WS1 - Workspace One (former Airwatch) profound knowledge - including on-premise installations
  • Profound knowledge about Mobile Device Management systems and principles of work - device management, e-mail management, application management.
  • In depth understanding of WS1 products: VMWare Boxer, SEG - Secure Email Gateway, VMware Tunnel, Workspace One Content
  • Ability to understand, design and develop complex solutions related to MDM systems – advantage
  • VMware Identity Manager (knowledge about other IDM providers is a plus)
  • Good level of knowledge for Mobile operating systems iOS and Android (Beneficial will be Win10 and MacOS)
  • Knowledge about Active Directory - on prem AD and Azure AD is a plus
  • Knowledge about Apple Business Configurator (former DEP) and Android Enterprise is strong advantage
  • Experience in working within an agile environment is advantage

Thanks for taking the time to review our job posting.

If you feel comfortable with the above mentioned requirements, please send us your CV in English. At DXC our employees’ safety and well-being remain a key priority for us. Therefore, we continue with stay-at-home recruiting and video interviewing for the foreseeable future.

Please note only shortlisted candidates will be contacted.

This is to inform you that DXC Technology (DXC) is registered as an administrator of personal data to the Commission for Data Protection. Some of the information that you provide voluntarily is personal information and falls under the special protection regime under the Law on Personal Data Protection. The personal data provided by you will be processed for the purposes of the selection process as well as for the realization of the legitimate interests of the data controller in respect of any future contract of employment. DXC takes the responsibility to handle, use and store your personal data, ensuring its protection in secret from the third parties. We inform you and you agree that DXC may provide your personal data to government, municipal institutions, banks, companies, corporate bodies and individuals, where such obligation exists under a special legal provision, where it is necessary for realization of your rights and legal interests as a participant in the selection process, and when it is necessary to realize the legitimate rights and interests of DXC. DXC can provide your personal information to corporate bodies and individuals who are assigned to actions and activities relating to the selection process and in respect of any future contract of employment

In Return, We Offer

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