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09.11.2020
★★★★★ Tourism Operations Manager (trainee), OUTDOORAHOLICS BG LTD  Вижте визитка на компанията
Месторабота Пловдив; Стаж; Пълно работно време; Подходяща и за кандидати с малък или без опит
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Tourism Operations Manager (trainee)

Company Description:

Established 10 years ago we specialise in hiking trips and host around 350 trips per year,
taking away about 9,500 clients across the world every year. Since 2015 our Plovdiv office
has been supporting the business, which is based in London. This includes customer
support, sales, trip creation and planning as well as the day to day operations. Today we are
growing rapidly and also expanding into new areas such as our own Yoga Retreat Guest
House in the Rhodope Mountains. At Outdooraholics the adventure always grows.


Position Summary:

Become part of our team in our central Plovdiv office. You will join our team in Plovdiv and will be responsible for Operations. This position is available due to an internal promotion and you will received full training from the current Operations Manager. You will be responsible for ensuring that our trips operate and deliver to the standard that our customers expect as well as arranging logistics for them.

You will be working with our current Operations manager and also with the owner/founder and this year we are making further improvements to our Operations function.

You will be responsible for organising and systemising your work and performing it to a high standard. This is a demanding role with high standards of work required in a buzzing and high energy environment. For the right person who works hard, shows initiative, is keen to learn and develop and delivers great results, there is a wonderful scope to learn and to progress within the company as we continue to grow. Following lockdown lifting the demand for our trips is at it's highest ever level and the growth looks set to continue into 2021.

The right person and attitude is more important than the right experience - so no experience required although previous experience in Operations Management will be an advantage.


Your Duties can include (but are not limited to):
Control and improve quality of trips and monitor customer feedback
• Liaise with suppliers - restaurants, accommodation, transport etc
• Bookings and arranging logistics for trips
• Scheduling of trips and resources for them
• Ensure a high level of cooperation/communication between teams and people within Outdooraholics
• Assume a lead role in Incident Management
• Optimise and improve the quality of procedures and processes
• Establish and maintain controls and checks

Key Candidate Requirements:

• HONESTY and INTEGRITY – these are critical values that you MUST have
• Fluent written and spoken English - used in all company work and communication
• Excellent organisational skills and attention to detail
• Self discipline and motivated, ability to work unsupervised and deliver to a high standard
• Initiative and the ability and desire to take ownership of and overcome tasks/problems
• Team player keen to share knowledge and support your colleagues
• Goal driven and results oriented


What we offer:

• Working alongside a great team of young, ambitious and very bright people just like you
• Working in a lovely new office with a huge balcony next to the largest park in central Plovdiv
• Standard hours 9:00am to 6:00pm Bulgarian time Monday to Friday
• Full time employment contract


Application:

Please send us your CV and Covering (Motivation) Letter in English summarising the key points of why you are interested in this position and why you are a great candidate for it.

PLEASE NOTE - a Covering (Motivation) letter is essential. CVs sent without a Covering Letter will not be considered for this role. We are looking for someone passionate about travel and for who this is more than just a job to pay the bills. If this is you, please tell us why in your Covering Letter

We look forward to hearing from you!


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