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08.10.2020
★★★★★ Orders & Requests Specialist with Swedish, Adecco Bulgaria Ltd.  Вижте визитка на компанията
Месторабота София; Постоянна работа; Пълно работно време
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Orders & Requests Specialist with Swedish

BIC is a corporation based in Clichy, France and a world leader in stationery, lighters and shavers.

For more than 75 years, BIC has honored the tradition of providing high-quality, simple, inventive and reliable choices for everyone, everywhere, every time.

This year BIC has opened its Shared Services Center in Sofia and expands the team with the position of Orders & Requests Specialist with Swedish


Key responsibilities: 
  • Proceed and administrate orders accurately and on-time with regard to internal procedures and with agreed service level targets
  • Management of complaint handling cases and appropriate follow through
  • Process and follow-up customer inquiries related to its scope
  • Acknowledging and resolving customer complaints
  • Contact customers on appropriate communication channel (phone, e-mail, chat, …) as needed
  • Monitor performance and take appropriate actions to achieve Bic business targets

Qualifications:
  • High school degree (University education is desired)
  • 1-2 years of experience in a Shared Services environment for a global company
  • Advanced English and Swedish
  • Good communication skills
  • Customer service orientation and attention to details
  • Ability to work in teams, with deadlines and time pressure

If you want to be part of our unique atmosphere of mutual respect and professional ambition, we are looking forward to receive your CV today!

YOU ARE WELCOMED TO BICWORLD!


All applications will be treated in strict confidentiality.
Recruitment license from National Agency of Employment № 1814 from 08.12.2014
Запознат съм с Политика за защита на лични данни на Adecco Bulgaria Ltd.


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Adecco Bulgaria Ltd.  Известие за нови обяви
(Агенция за Подбор на Персонал c изцяло безплатнa услугa към кандидатите.)
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