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02.10.2020
★★★★★ Support Technician I (24/7), МЕНПАУЪР БЪЛГАРИЯ ООД  Вижте визитка на компанията
Месторабота София; Постоянна работа; Пълно работно време; Заплата от 1700 до 2000 BGN (Нето)
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Manpower is part of ManpowerGroup, a Fortune 500 Global Business. We’ve been powered by our people since 1948. That’s 70 years of making dreams reality. We don’t make our people; we are made by them and have been since the very beginning. We create powerful connections between organizations and the talent they need to unleash workforce potential.

For one of our priority partners we are looking for Support Technician I (24/7 shifts)
To capture, document and resolve service incidents and requests pertaining to the company’s customers and monitor the platforms and services.

Support Technician I (24/7)

What you will do:

  • Communicate with the customers over the phone, live-chat, and via email and manage the incidents and requests;
  • Escalate incidents and requests;
  • Report issues affecting multiple customers to management;
  • Provide initial troubleshooting on incidents;

What we need
from you:

  • High school diploma or equivalent;
  • Experience in the web hosting industry OR two years of technical support experience;
  • Experience in (at least one):
    • Linux+
    • Server+
    • Cloud+
    • Azure Fundamentals
    • AWS Cloud Practitioner
  • Willing to work on 24/7 shifts;
  • English- B2/C1;
  • Knowledge of web, application, email, and database servers;

What you will get:

  • Excellent remuneration package;
  • Cooperation with international team;
  • Additional benefit package;
  • Friendly and knowledge-sharing environment;
  • Fantastic office at a great location;
  • Career opportunities within a global Organization;
  • Training programs available for employees with a desire to learn new technologies;
  • Interesting projects;
Do you agree “Manpower Bulgaria” Ltd. to process your personal data for the purposes of providing temporary, fixed-term or permanent job and employment opportunities; for the purpose of sending alerts regarding available positions; for the purpose of evaluation (including by automated means) of profiles and professional skills for assessment of individual development and career plans; and for the purpose of enrollment and participation in training and assessment courses (as described in details in the Privacy Notice);
Съгласен съм   Не съм съгласен
Do you agree “Manpower Bulgaria” Ltd. to process your personal data for the purposes of providing temporary, fixed-term or permanent job and employment opportunities; for the purpose of sending alerts regarding available positions; for the purpose of evaluation (including by automated means) of profiles and professional skills for assessment of individual development and career plans; and for the purpose of enrollment and participation in training and assessment courses (as described in details in the Privacy Notice);
Съгласен съм   Не съм съгласен
Do you agree “Manpower Bulgaria” Ltd. to process your sensitive data only if strictly necessary and for the purposes described in details in the Privacy Notice.
Съгласен съм   Не съм съгласен


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