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12.10.2020
★★★★★ TECHNICAL SUPPORT REPRESENTATIVE with RUSSIAN, C3i Europe
Месторабота София; Постоянна работа; Пълно работно време; Езици: Английски, Руски
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TECHNICAL SUPPORT REPRESENTATIVE with RUSSIAN

To ensure the expansion of our Operations Center in Sofia, Bulgaria we are now looking to recruit a TECHNICAL SUPPORT REPRESENTATIVE with RUSSIAN.

The TECHNICAL SUPPORT REPRESENTATIVE will help B2B customers by providing resolutions of technical and network issues in a friendly and professional manner using different channels of interaction.

Main responsibilities:
  • Perform level 1 resolutions in support of B2B customers;
  • Diagnose and resolve technical issues, related with laptops, desktops, tablets, printers, mobile phones, routers, Microsoft office package and other applications;
  • Maintaining technical proficiency in all hardware and software, utilized by the clients;
  • Uninstall, reinstall software applications;
  • Verify proper hardware and software set up;
  • Resolve username and password problems;
  • Assist with navigation around application menus;
  • Troubleshoot email, VPN and other issues;
  • Collaborate with colleagues and other resources in support of complex issues.

Job requirements:
  • Fluency in Russian & good level of English;
  • Knowledge of MS Office, Windows and Internet applications;
  • High school diploma;
  • Excellent interpersonal and communications skills;
  • Willingness to learn and obtain new skills and competencies in technology;
  • Ethics, Team work and Positive attitude.
 
What we offer:
  • Competitive salary 
  • Opportunity for career progression
  • Young and vibrant team environment
  • Social benefits package
  • Professional on-boarding and on-going trainings
Are you willing to build up your career with us? - We’ll be happy to receive your resume in English!

*Your personal data is secure with us.
** Only candidates selected for interview will be contacted

 
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