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★★★★★ Compliance and Verification Agent with Czech/Slovak - B1/B2, ABC GLOBAL EOOD
Месторабота София; Постоянна работа; Пълно работно време; Подходяща и за студенти; Подходяща и за кандидати с малък или без опит
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Compliance and Verification Agent with Czech/Slovak - B1/B2

ABC Global operates as a BPO and technology provider to companies from various arenas of the online and e-commerce field. We offer professional solutions in the sphere of IT, marketing, as well as support and direct sales.

Ready to Jump-Start your career and you want to work in a young, friendly, dynamic and ambitious environment? You want to be a part of a team with high working standards and professionalism?
Then this might be exactly for you! Don`t miss out this opportunity!
We are looking for positive people to join our Compliance and Verification Team.
We offer training to ensure you have the skills and tools needed to do the job.

Your day at work:

  • Representing the company in a high, professional manner through the phone and via email.
  • Ensuring that the clients are receiving the highest level of customer support services at all times.
  • Communication with external/internal parties on a daily basis;
  • Perform verification processes by following up the company standards and procedures;
  • Compile and analyze customer requirements to give the best advice and resolve their query showing in-depth knowledge about the company’s compliance procedures;
  • Providing assistance for inquiries on behalf of the clients related to the company services;
  • Working to resolve inquiries with the relevant responsible department;
  • Providing consistent feedback to the direct Team Managers;

Your Profile

  • Fluency in one of the mentioned languages above (both spoken and written) is a MUST.
  • Good level of English (both spoken and written) is a MUST.
  • Previous experience as Customer Support Agent is not required but will be considered as an advantage
  • Excellent computer literacy.
  • Ability to prioritize, efficient time management and multi-tasking.
  • Problem solving mindset is required.
  • Willing to work in a team as well as to work independently.
  • Out of the BOX thinker, flexible approach and positivity.

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