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★★★★★ Customer partner with Italian, КАЗИНО РЕШЕНИЯ ООД  Вижте визитка на компанията
Месторабота София; Постоянна работа; Пълно работно време
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Customer partner with Italian

WINBET is one of the fastest growing gambling brands in Bulgaria. Looking ahead in the future we are ambitious to grow on the Italian market. We are highly competitive gaming company which provide a wide range of sports betting opportunities and a diverse catalog of casino games. Getting in touch with us, our clients find security, high quality service and unforgettable customer experience.

Italian market ignites curiosity and provides you the chance to unleash your personal and professional skillset!

Be part of out Italian team, be part of a company with great presence and fabulous future!

You will perfectly fit our team as Customer partner with your fluent Italian, enriched with your drive to grow and become better professional!

Role overview

  • Actively communicate with our Italian partners via phone, chat, email
  • Monitor and supervise the quality of customer support the partner provides our Italian customers with
  • Consult partners and troubleshoot technical issues about the specifications of the company’s products
  • Track the proper payments and ensure risk management
  • Collaborate with other teams in the company to achieve team goals
  • Participate in projects for process or quality improvements
  • Manage multiple tasks or cases autonomously and simultaneously
  • Strictly follow the procedures policies of the company

You offer us

  • Fluency in Italian
  • 2+ years' experience working in customer support with strong customer focus
  • Knowledge of international document verification, KYC and AML/CFT procedures
  • Online fraud investigations and/or online payments processing systems
  • Astonishing communication, interpersonal and presentation skills
  • Emotionally balanced, open minded and ‘can-do’ personality
  • Outstanding organizational and time-management skills
  • Problem solving skills and experience in tackling different complex cases

We offer you

  • Full-time contract with Casino Solutions
  • Exceptional career path for every employee
  • Attractive bonus system on a regular basis
  • Additional Health insurance and sports cards
  • Fresh fruit and drinks in the office
  • Pizza & Beer Friday events
  • Great experience with regular company events
  • Genuine team spirit and positive work environment

Your advantage

  • Online gambling industry background or interest
  • Interest and knowledge in Sport and Casino

Activate the drive in yourself and grab the opportunity to develop new projects in one of the wonderful teams in WINBET!

Only shortlisted candidates will be contacted!

With your consent, the personal data provided by you will be processed by WINBET, in order to participate in the selection and evaluation of your application for the position you are applying. More information about how we process your personal data can be found in the Privacy Notice on our corporate website.
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With your consent, the personal data provided by you will be processed by WINBET, in order to participate in the selection and evaluation of your application for all open positions with us.
Съгласен съм   Не съм съгласен
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