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★★★★★ Turkish and English Speaking Customer Care Specialist-HOME OFFICE, САЙТЕЛ БЪЛГАРИЯ ЕООД
Дистанционна работа; Пълно работно време; Подходяща и за студенти; Подходяща и за кандидати с малък или без опит
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Turkish and English Speaking Customer Care Specialist-HOME OFFICE

Guided by 35+ years of experience and a customer-obsessed approach, Sitel offers tailored customer care solutions and is redefining and transforming the contact center and the associate experience. Sitel’s 80,000 passionate and talented associates support more than 450 clients in 49 languages from more than 100 facilities strategically located in 28 countries.

Experience is everything at Sitel Group – it’s what sets us apart from the rest.

As a Customer care specialist you will provide customer support to Turkish and English-speaking customers and promote a positive corporate image by demonstrating appropriate conduct, high quality, professionalism, and a positive attitude in all interactions with customers.

As a Consumer care Specialist you will:
  • Be responsible for dealing with all customer inquiries received by phone or e-mails;
  • Provide friendly and efficient customer service support in Turkish and English languages;
  • Bolster the clients need, and create a positive experience;
  • Advice and inform customers regarding clients' products and services;
  • Has excellent spoken and written Turkish(B1\B2 level) and English(B2\C1 level) languages;
  • Customer service-oriented personality;
  • Experience in a customer-facing role is beneficial;
  • Professional manner Independent, collaborative, and active working style;
  • Has good computer literacy;
SITEL Sofia offers you:
  • Stable salary plus performance bonus;
  • Full-time employment
  • Social package including additional healthcare insurance, gift vouchers, sport card discounts;
  • Тo participate in SITEL MAX Insiders initiative – charity activities, team buildings, sports events, internal competitions;
  • Long-term professional career;
  • Entitlement to company internal training and development accordingly global standards;
  • Home office;

We are looking forward to receiving your application!

The recruitment process is entirely REMOTE.

Тhe training will take place in our office in Sofia.

By applying for our vacancies, it is considered that you give your explicit consent your personal data to be processed, used, and kept for the purposes of the recruitment at Sitel.

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