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30.07.2020, Ref.#: CESE
★★★★★ Customer Experience Specialist with English, Trading 212 EOOD
Месторабота София; Постоянна работа; Пълно работно време; Подходяща и за студенти; Подходяща и за кандидати с малък или без опит
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Customer Experience Specialist with English

Trading 212 is a London fintech company democratizing the financial markets with free, smart and easy to use apps.

We are disrupting the stock brokerage industry by offering the first and only zero commission stock trading service in the UK and Europe, unlocking the stock market for millions of people. Our mobile app has more than 15 000 000 downloads, making it one of the most popular trading apps in the world.

Are you looking for a career where you can be part of a successful, growing business and passionate team? You will be the face of the company and first point of contact with our growing international customer base.

Your job will include the following duties:
- Being responsible for the communication with our English speaking customers;
- Answering incoming inquiries via online chat, email and phone;
- Helping new clients get acquainted with our trading platform;
- Troubleshooting and solving problems for our existing customers.

To be considered for the job, you will need to have the following skills and qualities:
- Fluent command of English;
- Customer-orientated approach;
- Willingness to learn, work and develop your potential;
- Good time management and multitasking skills.

Optional requirements:
- Previous experience in customer care field;
- Educational background in Financе.

We offer:
- A full-time opportunity with great social benefits including 22 days off, sports card and private health insurance;
- A competitive salary;
- Flexible working hours, organized in shifts;
- Young and diverse team of passionate and self-motivated professionals;
- Full appreciation of your talent and ideas.

Are you willing to build up your career with us? We'd love to hear from you! Please send us your resume.

We thank all applicants for their interest, but only those selected for an interview will be contacted.
All applicants’ personal data is protected by the law and will be treated as strictly confidential.

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