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27.07.2020
★★★★★ Solutions Desk Team Leader, МЕНПАУЪР БЪЛГАРИЯ ООД  Вижте визитка на компанията
Месторабота София; Постоянна работа; Пълно работно време; Заплата от 2900 до 3500 BGN (Нето); Езици: Английски
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Manpower is part of Manpower Group, a Fortune 500 Global Business. We’ve been powered by our people since 1948. That’s 70 years of making dreams reality. We don’t make our people; we are made by them and have been since the very beginning. We create powerful connections between organizations and the talent they need to unleash workforce potential.

One of our partners international IT and Communications provider who help run IT for customers of major services businesses is looking for Solutions Desk Team Leader.

Solutions Desk Team Leader

Responsibilities:


  • Maintain the Customer Solutions Queues.
  • Manage resource allocations across the team.
  • Report on queue volumes, resource request closures, and other statistics.
  • Contribute to standard templates, costing models, and pricing tools
  • Assist in desk based tasks associated with creating solutions
  • Reviewing the output from the solution desk, KPI or objective.
  • Team worker who can lead a desk based team
  • Report to senior management on the performance of the desk.
  • Carry out any ‘ad hoc’ assignments as and when required.

Requirements:

  • Experience as a Team Leader
  • Previous experience with technical position
  • English C1

The company offers::

  • Passionate and friendly team in an innovative casual, positive and open work environment
  • Interesting and challenging projects;
  • Excellent remuneration package and additional medical insurance;
  • 25 days holiday;
  • Training programs available for employees with a desire to learn new technology stacks/ areas;
  • Opportunity to work with global customers;
  • Travel available out of Sofia IF desired, not mandatory;
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