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★★★★★ Customer Support with Polish and English, Си Екс Джи ООД  Вижте визитка на компанията
Месторабота София; Постоянна работа; Пълно работно време
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Customer Support with Polish and English

As we are expanding our team, we are looking for motivated and enthusiastic team players. Currently searching for Customer Support representatives with Polish and English.
The primary function of the Supplier Support Representative is to respond and resolve client support requests, received by phone and e-mail and various Ad hoc projects so that we can develop a genuinely customized solution for every customer.



If you have:

  • Excellency in English (both written and verbal);
  • Fluency in Polish;
  • Customer service orientation;
  • Excellent communication skills;
  • Good telephone manner;
  • General understanding of Internet services such as email, FTP, etc.;

You might fit the position.

But if you are also:

  • Comfortable with using MS Office Applications suite;
  • Fast learning person with analytical and problem-solving skills;
  • Knowledge of invoicing/accounting packages;
  • Data transfer protocols;

Then we're pretty sure you are the perfect fit for us!



Some of the responsibilities you'll have:

  • Record support requests, prioritizing and escalating as required;
  • To handle all incoming Customer e-mail/ telephone inquiries and requests in a timely and professional manner;
  • Managing outstanding issues and keeping clients informed;
  • Assisting the implementation of a Support Knowledge Base and similar process improvements.

Why should you apply:

  • Opportunity to practice and further improve your foreign language skills;
  • Competitive salary;
  • Real career opportunity;
  • Professional trainings in an international atmosphere;
  • Young and enthusiastic team.
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