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★★★★★ Technical Support with English US hours, Си Екс Джи ООД  Вижте визитка на компанията
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Technical Support with English US hours

As we are expanding our team, we are looking for motivated and enthusiastic team players. Currently searching for Technical Support representatives with English US hours .
The primary function of the Support Representative is to respond and resolve client support requests, received by phone and e-mail and various Ad hoc projects so that we can develop a genuinely customized solution for every customer.



If you have:

  • Excellency in English (both written and verbal);
  • Customer service orientation;
  • Excellent communication skills;
  • Good telephone manner;
  • General understanding of Internet services such as email, FTP, etc.;

You might fit the position.

But if you also have:

  • Good e-mail etiquette;
  • Logical and analytical thinking, solution oriented;
  • Positive and Energetic with a pro-active attitude;
  • Ability to handle pressure and multi task;
  • Self Starter and a team player;

Then we're pretty sure you are the perfect fit for us!



Some of the responsibilities you'll have:

  • Manage, respond and resolve client support requests received by email and the support ticketing system in a professional manner within agreed SLA;
  • Managing outstanding issues and keeping clients informed in reasonable time frames;
  • Ensure high levels of customer satisfaction;
  • Complete daily administrative routines assigned;
  • Perform tasks assigned by the team leader/support manager;

Why should you apply:

  • Opportunity to practice and further improve your foreign language skills;
  • Competitive salary;
  • Real career opportunity;
  • Professional trainings in an international atmosphere;
  • Young and enthusiastic team.
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