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26.03.2020
★★★★★ Spanish Speaking Customer Service Agent, CSMS EOOD
Месторабота София; Постоянна работа; Пълно работно време; Подходяща и за студенти; Подходяща и за кандидати с малък или без опит
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Spanish Speaking Customer Service Agent

Are you looking for a place to grow your career, where continuous learning and performance are rewarded? Are you attentive, responsible and a good problem solver? Do you speak Spanish fluently?

Then this is for you!

CSMS Ltd. is part of Playtech, the largest online gambling and sports betting software supplier in the world. CSMS was established in 2007 and has a young, friendly and caring atmosphere. Combined with professional guidelines and procedures, CSMS provides online and offline customer support to multinational clients all over the world, servicing more than 13 brands. We cover 6 different languages with an excellent level of expertise and outstanding customer service which is the reason we are one of the fastest-growing companies in this business!

Since we are rapidly expanding, we’re looking for a Spanish Speaking Customer Service Agent to provide a world-class experience to our clients!

Main responsibilities:

● Deliver outstanding customer support and customer care to our clients
● Handle customers’ queries via chat, e-mail and/or phone calls
● Be empowered to resolve any customer issue

Key requirements:

● Fluent in Spanish (C1 level)
● Strong communication skills
● Knowledge of MS Office, Windows and Internet applications
● Ability to multitask
● Team player with a positive attitude
● Availability to work on flexible shifts

CSMS is here to offer you:

● Opportunity to work within a leading company and gain a multicultural experience
● Competitive salary and remuneration package
● Food vouchers
● 25 days paid annual leave
● Additional Health and Dental Insurance
● Life Insurance
● Employee Assistance Program
● Multisport Card
● Monthly travel allowance
● Taxi vouchers for evening shifts
● Book allowance
● Annual Bonus based on results
● Free foods and drinks in the office
● Office Massage
● Friendly team environment
● Company social activities and events

For our newcomers, we offer an extensive training program, which will prepare you for your line of work. Encouraging the personal and professional development of our team members is at the heart of what we do. With us, you will have a lot of growth opportunities both horizontally and vertically within the company.

If this job opportunity is interesting for you, please apply with your CV in English.

All applications will be treated in strict confidentiality.

Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons concerning the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).


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