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12.03.2020, Ref.#: Sofia7
★★★★★ Customer Support Guide - French Speaking, BUNQ B.V.
Дистанционна работа; Пълно работно време; Подходяща и за кандидати с малък или без опит
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Customer Support Guide - French Speaking

no unhappy users

no telephones

no robots


simply talking about bunq with friends... eh, users.


This is you:
  • you see coworkers and users like your chosen family.
  • you are fluent in English and can clearly write/understand French.
  • working full-time is your vibe, and you give 100% whenever you're called to action during morning and evening shifts.
  • you're located in Sofia and know how to get things done, Bulgarian style.

This is how you'll contribute:
  • use the written word, emojis and gifs to make our users happy.
  • via online chat and email, you listen, investigate and pinpoint the source of the problem for our users and fix it.
  • work in an international environment by coordinating with 2nd line support at bunq HQ in Amsterdam.
  • join the bunq family in our first office in Sofia, Bulgaria.

This is us
  • changing the world of finance and banking, being part of a dedicated, international team that makes the Bank Of The Free what it is: the de facto innovator in Fintech.
  • an awesome work environment with awesome people.
  • we have fun, do good and work hard. Feel free to add a gif to your graph.

What you'll receive from us
  • full-time permanent contract.
  • loads of fun events and a MultiSport Pass.
  • to work at Europes most ethical dutch-based Neobank.
  • bunq's brand new office in Sofia, Bulgaria.


this job is not remote and will require working from our brand new office in sofia.
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