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★★★★★ Quality Assurance Employee with German or Spanish-B1/B2, ABC GLOBAL EOOD
Месторабота София; Постоянна работа; Пълно работно време; Подходяща и за студенти; Подходяща и за кандидати с малък или без опит
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Quality Assurance Employee with German or Spanish-B1/B2

ABC Global operates as a BPO and technology provider to companies from various arenas of the online an e-commerce field. We offer professional solutions in the sphere of IT, marketing, as well as support and direct sales.

We are looking for interested to work in international environment candidate. Do you feel gratification from managing challenges? Then you are the perfect candidate for our QA team!

Your day at work:

  • Oversee all aspects of quality assurance- evaluation, warning for violation identification and preparing respective reports;
  • Monitor calls, e-mails, chats and provides feedback for the Business representative’s improvement.
  • Provide feedback and assistance to Business representatives;
  • Accurate tracking and record keeping of the gathered information;
  • Escalating issues out of the regular cycle of activity;
  • Provides verbal and/or written feedback to Quality Manager;

Your profile:

  • Fluent in both Verbal and Written English;
  • German/Spanish- B1;
  • Analytical and communication skills;
  • Adapt and build relationships with all levels of management and staff;
  • Demonstrated ability of high level accuracy and confidentiality;
  • Developing creative solutions for resolving problems;
  • No experience required;

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(Фирма/Организация директно търсеща служители.)
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