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★★★★★ Customer Security Engineer, GTT Bulgaria JSCo.  Вижте визитка на компанията
Месторабота София; Постоянна работа; Пълно работно време
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GTT connects people across organizations, around the world and to every application in the cloud. Our clients benefit from an outstanding service experience built on our core values of simplicity, speed and agility. GTT owns and operates a global Tier 1 internet network and provides a comprehensive suite of cloud networking services.

Customer Security Engineer

Role Summary:

The Customer Security Engineer is responsible for security platforms including, amongst other technologies, firewalls, intrusion prevention systems, web content filtering, e-mail filtering, DDOS protection, and secure VPNs for very interesting large European customers.

The Security Engineer will liaise and work with the GTT Security Operations Centres, the end customer directly, and third-party vendors to ensure that the customer’s services are working perfectly, and to handle difficult security incidents.


  • Ensure the security devices and services are installed and operating correctly
  • Investigate and fix difficult security incidents escalated by Level 2 Operation team
  • Keep documentation up to date
  • Help with the preparation of Security Improvement Plans
  • Participate to selection and integration of new security services
  • Perform occasional “out of hours” maintenance on security products
  • Interact with project management and other stakeholders as appropriate.
  • Ensure compliance to GTT ISO 27001 Security Management System, maintaining security policies and controls.
  • Apply ITIL methodology to the role.
  • Improve hosting operational processes and procedures when needed as part of our Continual Process Improvement (CPI).
  • Produce quality documentation to support changes request submission.

Ideal Candidate Profile:

This role will be great for a top security person who enjoys a challenge, who wants to work with a very interesting European customer, and who wants to join a team of very specialized engineers who are working on interesting projects. We need someone who wants to improve themselves, who wants to share their knowledge, and who likes to get things done.

Essential Criteria:

  • University degree or equivalent
  • Excellent knowledge of basic network technologies, TCP/IP, NAT, IPSEC
  • Strong skills in Firewall and Load Balancer installations, configurations and operations
  • Minimum 2 years’ experience working with security products and services

Desirable Criteria:

  • IDS/IPS knowledge
  • Good knowledge of cloud security, WAF, and DDOS solutions
  • Knowledge of and experience with cloud infrastructure services like Microsoft Azure, Google Cloud Platform, or Amazon Web Services helpful
  • Knowledge of SIEM and security analysis, including Endpoints Detection and Response
  • Knowledge of Web and mail filtering technologies
  • Knowledge of MFA
  • Good Windows and Linux expertise’s. Scripting skills appreciated.
  • CCSE NGX, CCSP, CCNA, CISSP, certifications or equivalent experience desired


  • Occasional out of hour work is expected
  • Some travel to other European countries (4-6 times per year)

Запознат съм с Политика за защита на лични данни на GTT Bulgaria JSCo.

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