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14.02.2020, Ref.#: TPM
★★★★★ Technical Project Manager, МИНЕРВА ЕВРОПЕЙСКИ РАЗВОЕН ЦЕНТЪР ЕООД  Вижте визитка на компанията
Месторабота София; Постоянна работа; Пълно работно време
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Technical Project Manager

Minerva enables telco’s and cable operators to transform their legacy pay TV systems into a next generation video delivery solution faster and more cost effectively. The Minerva platform, supported by a ‘best of breed’ open ecosystem, has been deployed to over 300 operators worldwide. Our solutions offer support service delivery across any broadband-capable access network, including xDSL, FTTx, HFC, and OTT applications. Minerva also offers a full range of multiscreen clients to deliver a compelling and consistent user experience that includes premium features such as whole home DVR, VOD, pay per view, network DVR, catch-up and restart TV, and customizable internet content. These features are available across a wide range of devices, including set-top boxes, tablets, smartphones, PC’s and other consumer electronics devices. At Minerva, we are the future of connected entertainment.

Our products are recognized worldwide for their superior technical innovation and quality. Minerva is a privately held corporation, headquartered in San Jose, California with sales, support, and development offices strategically located throughout the world.

Position Description:
We are looking for mid to senior level professional to join our team of technical project managers. Our projects primarily consist of helping customers implement Minerva’s software which is a key component in deploying Pay TV service for an operator. The TPM role will manage multiple customer facing projects that can be in varying phases of the project lifecycle. The TPM will guide each project through the standard project lifecycle and some post launch account management for a period of time. Because this is a technical PM role, it will require foundational technical expertise with software deployments, knowledge of IP networking and Linux. Experience with the Pay TV industry is desirable but not required. If new to the Pay TV industry, candidate must be willing to embrace and learn about all aspects of the business.

Key Responsibilities:
• Project management, troubleshooting and problem-solving new client deployments from contract signature to steady state performance within target timelines, and managing the deployment of associated service revenue performance applications
• Preparing and managing project and program documentations including but not only writing project charters, project plans, project change orders, statements of work, status reports and other collateral following established delivery practices
• Primary interface to customer to manage schedule, scope, resources, issues, and priorities
• Schedule and lead design, review, status and stand-up meetings
• Interfacing with all levels of management and non-management stake holders both internally and with prospect / client organizations to facilitate decisions negotiate timelines and deliverables, overcome obstacles, and ensure that expectations are understood and properly managed
• Facilitate and participate in strengthening business relationships with customers
• Translates terminology between technical and non-technical staffs
• Work with internal organizations and customers to extraction, understand, define and document requirements, business logic and service offering and convert them into development specifications
• Work with pre-sales teams on complex sales proposals that require post-sales input
• Ability to create technical designs and architecture diagrams as it relates to each specific project (requires knowledge of basic networking design and Minerva specific architecture)
• Collect and document technical requirements (i.e. network info, site readiness, firewall rules, DNS setup, VPN access etc.,)
• Perform installations on smaller, less complex projects
• Have end to end knowledge of the ecosystem and be able to help guide groups in troubleshoot sessions
• Assist support on complex issues or issues that need escalations

Requirements:
• Strong leadership skills
• 5+ years in customer project management of software-based deployments
• Project management principles, methodologies, processes and tools
• ITIL principles and processes knowledge
• Understanding of software development methodologies, process and tool with focus on Agile
• Outstanding organization skills, ability to prioritize, plan and organize under pressure
• Strong conflict resolution and interpersonal skills
• Sophisticated customer management and negotiation skills
• Ability to pinpoint customer requirements and clearly articulate those to others
• Ability to take a leading and decision-making role in the direction of the detailed technical product components
• Experience with server infrastructure and virtualization technologies
• Solid foundation in Linux administration and troubleshooting;
• Ability to travel internationally

Optional:
• Experience in Pay TV industry and understanding of IPTV and OTT is a strong advantage
• Possession of PMP and/or ITSM certificate will be considered as advantage.
• Understanding of client-server, layered, monolithic, microservices and etc. software architectures will be considered a plus
• Technical depth in one or more of the following: service management platforms, Pay TV middleware, IP networking, Connected TV Devices, Web-based client/server applications
• Previous service delivery experience with focus on service transition and operation will be considered as advantage
• Experience with Telco/Carriers/MSOs
• Previous experience working with software company

We offer:
• Excellent salary and incentive program
• Additional health insurance
• Flexible working time
• Great opportunity for professional development and career growth
• Very good working condition
• Hands on leading technologies

If you are interested in this position please send your CV in English.
All applications will be reviewed under strict confidentiality.


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