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★★★★★ Security Operations Center Engineer, DXC Technology / Enterprise Services Bulgaria EOOD
Месторабота София; Постоянна работа; Пълно работно време
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Security Operations Center Engineer

About DXC:

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent, and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally.

Role Description:

DXC has a number of roles available for MSS SOC Engineers to join one of our global SOCs. These roles are key in providing high-quality service and maintaining our global Security services, via day to day operational and health management.

Primary Responsibilities:

  • Working operational incidents based on standard service measures.
  • Provide support to customers across the managed service portfolio.
  • Responding to device alerts through in-house proactive alerting system.
  • Support customers via phone and email.
  • Change Management across devices within our managed service
  • Liaise with vendors to support customer devices and environments.
  • Attending technical training to retain skill levels across portfolio.

Key Skills and Experience required:

  • Technical certification in at least 1 security or network product

Required Skills

  • Minimum 1 year IT experience, preferably in a SOC/NOC environment
  • Experience in an Engineering role supporting clients, preferably in device management
  • Experience of working within a team
  • Excellent customer service skills
  • Evidence of trouble-shooting skills and working with associated diagnostic tools
  • Working knowledge of different security/network platforms available with experience of configuring/managing at least one of the following: Firewall (Checkpoint, Cisco), Load Balancer (F5) Proxy (Bluecoat, Websense, McAfee), IPS (McAfee, TippingPoint), IAM (Cyber Ark), SIEM (ArcSight)

In Return, We Offer

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