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10.02.2020
★★★★★ Support Engineer - Software Asset Management, DXC Technology / Enterprise Services Bulgaria EOOD
Месторабота София; Постоянна работа; Пълно работно време
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Support Engineer - Software Asset Management

About DXC Technology

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally.

Role Description

The Software Asset Support Engineer installs and supports the Flexera FlexNet Manager Suite (FNMS) for multiple clients in several regional environments globally, will work with the Software Compliance team to resolve data integrity issues, logons and tool processing and will be engaged in all new installations of the tool, and version upgrades.

Responsibilities:

  • Ownership and execution of incident management and system maintenance, assisted by our team;
  • Working with other technical teams as needed to decommission servers and update scripts to insure servers’ optimal performance;
  • Working with Procurement teams, Publisher reps, VARs and license managers;
  • Proactive communication with the internal team and external end user community;
  • Driving continuous support and process improvements.

Requirements:

  • Must have knowledge on software license management and optimization;
  • Should have working experience with Amazon Web Services (AWS) EC2, S3 and RDP;
  • Should have knowledge and hands-on experience with Windows/Unix/Linux environment;
  • Comfortable working within SQL Management Studio and IIS.

Preferred qualifications:

  • Up to 5 years of working experience with Flexera FNMS - suite for software asset management;
  • Experience with FNMS installation/upgrade/fix packs and should have lead/executed system upgrades on FNMS.

In addition to your technical knowledge we expect that you are:

  • An analytical and problem-solving type
  • Attentive to details
  • Well organized and self-driven person
  • A fast learner that is able to overcome challenges in the fast-changing tech world
  • Fluent in English
  • A team player

If you believe that this position is a match for your skills, do not hesitate to apply!

Please be informed that only shortlisted candidates will be contacted.

In Return, We Offer

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