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04.02.2020, Ref.#: 51187264
★★★★★ Citrix Implementation Engineer, DXC Technology / Enterprise Services Bulgaria EOOD
Месторабота София; Постоянна работа; Пълно работно време
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Citrix Implementation Engineer

About DXC Technology

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally.

Role Description

Currently our Workplace Services Department is looking for a Citrix Implementation Engineer, who will be providing assistance to our key corporate clients related to their digital environment. 

Responsibilities:

  • Implementation, administration and migration of Citrix XenApp / Desktop / PVS / Netscaler / Storefront environments
  • Provide management of a client's workplace environment by delivering a mix of automated and personalized services
  • Perform proactive analysis of issues and identify solutions for those and apply necessary fixes to the environment
  • Deep-level troubleshooting in conjunction with vendor and third-party support within the Citrix, VMware, Microsoft.
  • Ensure proper documentation and application of changes for environment configuration as well as architecture
  • Perform daily operational activities, issue resolution and communication with other involved teams in order to deliver stable service, with high quality, and as-requested by business customers
  • Perform other duties according to the IT Service Management processes.

Requirements:

Experience and educational background:

  • Preferably 3+ years’ experience within IT Operations, infrastructure services support, operations monitoring or end user support
  • Degree/Diploma in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems or equivalent certifications will be considered as an advantage

Personal skills and qualities:

  • Excellent communication skills and customer centric focus
  • Team player and ability to collaborate and cooperate with members of the team and members of other teams
  • Ability and willingness to pro-actively learn new technology, processes and other skills
  • Analytical problem-solving and root cause analysis skills
  • Effective oral and written communication skills in English

Technical requirements:

  • Excellent knowledge in MS Windows Server platforms 2008/2012/2016
  • Solid Citrix knowledge and experience (XenApp, XenDesktop, Netscaler, Storefront)
  • Good knowledge in Microsoft Active Directory, Group policy objects and user profile management
  • Good understanding of Network components (NW topologies and protocols, TCP/IP, routing, firewall, LAN/WAN, etc.)
  • Experience and/or knowledge in the following products will be considered as a strong advantage – AppSense/RES, VMware Horizon View, App-V, Hyper-V, MS RDS, PowerShell, XenMobile, XenServer

Thank you for taking the time to review our job posting. If you think it is a match to your experience and interests please apply today— we are eager to learn more about you!

Please kindly note that only shortlisted candidates will be contacted.

In Return, We Offer

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