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31.01.2020, Ref.#: ReHRS
★★★★★ Experienced Technical Support Specialist with English, ЕЙЧ АР ЕС БЪЛГАРИЯ ЕООД
Месторабота София; Постоянна работа; Пълно работно време; Езици: Английски
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Experienced Technical Support Specialist with English

Our partner is one of the leading Canadian global business process transformation companies in the area of modern payments technology for merchants. They are looking for an experienced and motivated Technical Support Specialist to to join their team. The person will have the opportunity to build a good professional relationship with the clients and improve processes.

HRS’s mission is to connect Bulgarian human capital with the best employers.
Let us find your better job and help you grow. Apply now!

Responsibilities:

• Handling client inquiries and requests via email mainly and outbound calls;
• Handling questions regarding transactions, profiles, refunds and other inquiries from merchants; 
• Daily work with a specialized ticketing system;
• Coordination with the various departments involved regarding the cases and questions that might arise.

Our client offers:

• Excellent salary above the market average;
• Additional Health and Dental Insurance;
• Food vouchers;
• Sport card;
• Free foods and drinks in the office;
• Great international and culturally diverse modern office environment;
• Opportunity for career development and detailed initial training in the field of IT in an international company;
• Immediate start;
• Central office location;
• Standard Working hours: 09:00-18:00 and 10:00-19:00 (Monday- Friday).

Requirements:

• To be fluent in English- C1 level or above;
• Knowledge of French or Spanish would be considered an advantage;
• Previous experience in technical or customer support - must ;
• To be passionate about developing in the area of IT and online payments;
• Excellent communication and soft skills;
• Customer care orientation and mindset;
• Desire for long-term commitment and development.

We’ll be happy to receive your resume in English!
All applications will be treated confidentially!
Only short-listed candidates will be contacted.
HRS Bulgaria has License № 2361 valid from 15.09.2017
От „Ейч Ар Ес България“ ЕООД събираме следните данни за Вас, като: имена, адрес, телефон, пол, години, професионален опит, образованиe, квалификации и друга доброволно предоставена от Вас информация в автобиографията Ви, въз основа на предоставеното съгласие, с цел подбор и оценка на кандидатурата Ви за позицията, за която кандидатствате.
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