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15.01.2020, Ref.#: Prod. Trainer
★★★★★ Product Trainer, ЕС БИ ТЕК (ГЛОБЪЛ) ЛИМИТЕД - КЛОН БЪЛГАРИЯ КЧТ  Вижте визитка на компанията
Месторабота София; Постоянна работа; Пълно работно време
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Product Trainer


SBTech is looking for a Product Trainer to be main point of contact in terms of company product knowledge and design and deliver both external and internal trainings on SBTech products.

Your role:

  • Develop and deliver high-impact training to customers virtually and in-person.
  • Create engaging and effective training collateral ensuring the stakeholders understand all aspects of our product capabilities. This may include instructor-led training, interactive training, videos, and documentation.
  • Develop and deliver internal training for new and existing employees.
  • Ability to describe technical concepts in a way that makes them easily understandable, digestible, and relatable.
  • Ability to train individuals, groups and in large-scale production settings.
  • Partner with key internal stakeholders, such as product managers, technical writers, and user experience designers to deliver meaningful product training to customers, partners and employees.
  • Presentations may include in-class training, self-guided tutorials, in-app guides and train-the-trainer programs.
  • Partner closely with product management on upcoming features and releases.
  • Stay up to date with ongoing releases by mostly self-learning methods

About you:

  • Proven product training experience OR Experience in Online Gaming Industry
  • Demonstrated product expertise in a fast-paced environment with knowledge of the latest features and product developments related to software applications
  • Proven ability to engage across corporate functions (Sales, Marketing, Customer Support, • Professional Services, and Product Management)
  • Proven customer-facing skills.
  • Comfortable speaking to audiences
  • Polished verbal and written communication skills
  • Fluency in English
  • A positive, self-starter attitude and desire to exceed expectations at every opportunity
  • Ability to travel - 25%
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