EN
Вход и регистрация Фирми | Потребители
15.11.2019, Ref.#: BSR
★★★★★ Broker Services Representative, Технементалс Технолоджис (България) ЕАД  Вижте визитка на компанията
Месторабота София; Постоянна работа; Пълно работно време; Езици: Английски
Запази обявата в бележника   Известие за нови обяви   Принтирай   Проблем с обявата

Technementals Technologies (Bulgaria) EAD is a subsidiary of FXCM Group. The FXCM group of companies (collectively, the "FXCM Group") is a leading provider of online foreign exchange (forex) trading, CFD trading, spread betting and related services. Our mission is to inspire global traders with access to the world's largest and most liquid market. By offering the most innovative trading tools, hiring the best trading educators, and meeting strict financial standards to protect trader funds, we strive for the best online trading experience in the market.

We are seeking entry level, career-oriented candidates with a passion for financial markets and client support that are ready to start a career in financial services with great learning opportunities and growth.

The FXCM group of companies (collectively, the 'FXCM Group') is a leading provider of online foreign exchange (forex) trading, CFD trading, spread betting and related services. FXCM is a global regulated brokerage firm with multiple offices worldwide (US, UK, Australia, Hong Kong, Germany, France, Italy, Bulgaria and more), with daily average customer trading volume of 8.7 billion in April 2018. Our mission is to provide global traders with access to the world's largest and most liquid market by offering innovative trading tools, hiring excellent trading educators, meeting strict financial standards and striving for the best online trading experience in the market.

Job Description:

Broker Services Representative is a front end, client servicing position responsible for the maintenance and servicing of Institutional clients. The group directly supports the Institutional Sales Team and liaise between all facets and business functions to expedite client inquires and requests.

Responsibility include but not limited to:

  • Assist in gathering the necessary documentation required for onboarding, vetting and any regulatory/compliance needs
  • Provide clients with best-in-class, white-glove service on phone, email and chat
  • Obtain in-depth knowledge of FXCM products and services to intelligently and efficiently address client inquiries
  • Mediate a variety of situations, including but not limited to trade/pricing issues, API/bridge integration, Equity breach/NOP beaches, with composure and professionalism
  • Monitor and compile various KPI and data for key stakeholders
  • Participate in variety of Marketing, Compliance and/or Informational outreach campaigns through phone or emails

Qualifications and Requirements:

  • Must have strong verbal and written communication skills in English
  • Flexible with different shift schedules; shift starting at 9AM, 12PM or 4PM local time
  • Willingness to work different hours to meet coverage and market needs
  • Able to think quickly and problem-solve in real-time
  • Sales or Customer Service experience a plus

Contract type: Labor contract with "Technementals Technologies (Bulgaria)" EAD

If you are interested in this position, please send us your CV in English.

Only short-listed candidates will be contacted for an interview.

Кандидатствай по тази обява
Технементалс Технолоджис (България) ЕАД  Известие за нови обяви
(Фирма/Организация директно търсеща служители.)
Повече за Технементалс Технолоджис (България) ЕАД
Всички обяви на Технементалс Технолоджис (България) ЕАД