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13.11.2019, Ref.#: CS_AR_EN
★★★★★ Logistics Service Representative with English - Part Time, ОнПросес Технолоджи България ЕООД
Месторабота София; Постоянна работа; Пълно работно време; Подходяща и за студенти; Подходяща и за кандидати с малък или без опит; Езици: Английски
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Logistics Service Representative with English - Part Time

OnProcess Technology is a managed services provider specializing in complex, global service supply chain operations – the flow of people, parts and services following the sale of a product.
Our deep expertise, technology-driven delivery and continual analytics-based process improvement, enable clients to quickly optimize efficiencies, scale operations, grow revenue, profitability, and deliver superior customer experiences.

In order to sustain our growth, we are looking to hire Logistics Service Representative with English - Part Time 4/6 hours


Job Summary:
The Logistics Service Representative will perform end to end logistics for a major client with coverage across EMEA. They will work in the following areas: dispatch of spare parts, reverse logistics transactions and back-office activities related to the supply chain management. The daily tasks also include broad communication with the client via phone and e-mail as well as wide usage of high-level logistics tools and systems.


Responsibilities:
  • Dispatch of spare parts and support new installations as per field requests received via various queues
  • Handle all return material authorization requests & decisions
  • Interact with customers via e-mail and phone line
  • Utilize client’s third parties to provide the entitled service
  • For service level agreement in jeopardy, act quickly on high-visibility decisions
  • Update customer as the service request progresses
  • Update applicable Program Databases accurately
  • Identify and escalate data or program specific issues to appropriate level of management
  • Work as an integral part of the Logistics team & contribute to the program’s ability to consistently meet and exceed predefined goals
  • Ad-hoc duties and special projects

Requirements:
  • English C1
  • Previous customer service or supply chain management experience will be an advantage
  • Bachelor’s degree or in process of obtaining
  • Attention to detail and accuracy
  • Readiness to work on shifts  - day and evening shifts
  • Strong communication and interpersonal skills
  • Results-driven with action orientation
  • Team player able to work in a dynamic multitasking environment under pressure

Join us and you will enjoy countless growth opportunities, great remuneration package, steep learning curve and last but not least - amazing working atmosphere!

Please note that we will reach out only to shortlisted candidates. All applications will be treated with strict confidentiality!

Personal data of the applicants will be processed in strict confidentiality by OnProcess Technology solely for the purposes of selection and recruitment and will not be transferred to other data controllers unless required by law. Applicants provide their personal data on a voluntary basis and will have the right to access and correct their personal data within a reasonable time upon filing a written request.


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