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12.11.2019, Ref.#: 263504BR
★★★★★ Insurance Support Specialist with German, IBM Global Delivery Center Bulgaria Ltd.
Месторабота София, Бизнес парк (виж карта); Постоянна работа; Пълно работно време; Подходяща и за студенти; Езици: Немски
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Insurance Support Specialist with German

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities :

The IBM Client Innovation Center for Cognitive Process Services was founded in 2007. It provides support services in 15 languages related to finance, administration, marketing analysis and research and transition management with focus on European countries.

The Insurance Specialist ensures that operational records, including client’s back office data, are valid and accurate. Maintains process compliance in accordance with the Internal Accounting procedures. Reviews, analyzes, validates and processes financial data rigorously following the set guidelines.


Update and maintain data in insurance policies after all required validations and checks are performed as per the Internal Operational policies and procedures.
Perform electronic client data check vs initially scanned documents (insurance policies).
Supplement data to electronic insurance policy records;
Validate the uploaded insurance policy data;
Timely and satisfactory resolution of queries.
Display knowledge of Clients’ processes and policy.
Process insurance claims and requests;
File/Retrieve insurance claims.
Collaborate with various personnel in fulfilling assigned job duties.
Work with various departments within the company.
Collection and maintenance of backup documentation for all transactions to ensure an Audit Trail exists.
Ensure compliance with internal controls.
Contribute to all team objectives and deadlines
*No Voice services are required.

Required Professional and Technical Expertise :

Language skills :

German - B2 or higher level

Excellent computer literacy

Preferred Professional and Technical Expertise :

Background in insurance and relevant skills
English (B2 )
Experience in a multinational environment

About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM
What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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