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26.11.2019, Ref.#: 2
★★★★★ Customer Administration Specialist with French, HCL Technologies / C3i Europe Ltd
Месторабота София; Постоянна работа; Пълно работно време
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Customer Administration Specialist with French

The experience matters

HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services, and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships.

Your responsibilities will be:

  • To manage the resolution of Partner/ Customer queries within corporate guidelines;
  • To create solutions that not only meet with customer satisfaction, but also make Partners/Customers feel valued;
  • To encourage positive Partner behavior through feedback;
  • To ensure Partner compliance with Portal functionality where available;

Required skills:

  • Fluent French language;
  • Preferably 2+ years of experience in a customer support role or a finance related role;
  • Excellent analytical and reconciliation skills;
  • Self-motivated and willing to learn new skills;
  • PC literacy and a good command of English language;

We offer you:

Competitive salary and performance bonuses

Standard working hours Monday - Friday with Option for home office after the 6th month;

Young and vibrant team environment;

Additional health care package & transport allowance;

Opportunity for career progression with training options;

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