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Account Manager, Е-МОТИВ БГ ООД  Вижте визитка на компанията
Месторабота Варна; Постоянна работа; Пълно работно време
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Account Manager

E-Motive is a trusted service provider for multichannel solutions, that operates worldwide.

Our team sells, optimizes and provides customer service in more than 15 countries across Europe, Asia and USA. We have business clients and we manage their online trades.
E-motive provides outsourced services to sellers, brands and manufacturers to enable them to represent themselves on multichannel e-commerce platforms, this predominately is ebay and amazon. We also provide services directly to ebay and represent them in a number of countries around the world.

For our office in Varna, we are looking for a:

Account Manager


• Operates as the point of contact for assigned customers
• Develops and maintains long-term relationships with accounts assigned
• Understand customers business, objectives and needs
• Provide customers with market and industry updates
• Increase our customers revenue through analyzing their account and providing strategy and best practice
• Ensure sure customer requests are documented and agreed timescales are adhered to
• Manage customer expectations where challenges arise
• Communicates customer needs and requests to relevant department
• Manage projects within customer relationships, working to carry out customers goals while meeting company goals
• Forecasts and tracks customer account metrics
• Identifies opportunities to grow business with existing customers
• Generate sales among existing customer accounts, including upselling and cross-selling
• Coordinate with staff members working on the same account to ensure consistent service
• Service multiple customers concurrently and managing deadlines
• Keep records of customer transactions
• Manage customer according to their contract
• Promote the Company image in a positive way both in presentation and communications


• Bachelor’s/Master’s Degree in related field
• Minimum 1-2 years of successful experience in customer service
• Excellent English C1/C2 + good English accent;
• Professional business acumen, good presence, confidence and interactive personality;
• Highly numerate – strong analytically, time-management and prioritizing skills;
• Able to work accurately under stress and pressure to meet competing deadlines;
• Strong computer skills (Microsoft Office Suite Outlook);
• Previous commercial experience and strong desire to work in a dynamic, responsive, fast-paced organization;

We Offer:

• A great professional experience in a fast-paced sector;
• Ongoing training;
• Young and friendly team to work with;
• Opportunity for further professional development;
• English-speaking environment;
• Free Drinks and Refreshments;
• Extra Day off to celebrate your birthday;
• Regular Team building events;
• Free Private Health care;

If these describe you and you believe to be the ideal match for the position,
please send us your CV in English.

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