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08.10.2019, Ref.#: CA
★★★★★ Collections Administrator, Paysafe Bulgaria EOOD  Вижте визитка на компанията
Месторабота София; Постоянна работа; Пълно работно време
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Collections Administrator


Paysafe is a leading global provider of end-to-end payment solutions. Our core purpose is to enable businesses and consumers to connect and transact seamlessly through our industry-leading capabilities in payment processing, digital wallets and online cash solutions.


  • Collection of debt whilst providing a proficient level of customer service over the phone/email.
  • Support the Collections Manager with ongoing process improvements.
  • Reconcile merchants’ outstanding balances and unapplied payments.
  • Maintain a credit control system including notes on debt follow up.
  • Proactively liaise with customers and other departments to resolve all queries.
  • Work with external partners in support of the collection process
  • Advise and escalate problematic cases to senior management
  • Ad hoc duties required by the Manager.

Candidate requirements:

  • Strong English skills, both written and oral are essential
  • You bring a minimum of 2 years of relevant experience in collections, specifically in B2B environment.
  • You have experience of using business Credit Reference Agencies
  • You are meticulous and possess great attention to detail.
  • You possess strong organizational, analytical and communication skills as well as great problem solving and time management abilities.
  • You have the ability to work under pressure, independently or in a team.
  • You are self-motivated, diligent, resourceful, and can learn internal systems quickly.
  • You are highly proficient in MS Office, especially in Excel and have prior experience working with advanced formulas and tools used for more complex analysis.

We Offer

  • The opportunity to write the history of a leading and growing multinational company
  • Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
  • Multiple career progression opportunities in a dynamic in-house business
  • Environment where product expertise, professional and personal commitment are rewarded
  • Competitive remuneration and social benefits package (25 days annual paid leave, health insurance, sports card, Work Life Coaching Program, team events, company discounts, variety of soft skills, business and technical training programs)
  • Fun and collaborative working atmosphere
  • One of the top 10 best designed offices in the world

Are you ready to take your career to the next level?

Send your Cover Letter and CV in English. Your Cover Letter should mention why you would like to join our company and how your experiences and skills match our current opening.

Only shortlisted candidates will be contacted for an interview

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