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11.10.2019
★★★★★ Credit Controller with EU languages, Си Екс Джи ООД  Вижте визитка на компанията
Месторабота София; Постоянна работа; Пълно работно време
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Credit Controller with EU languages

The Credit Controller will be reporting to Global Collections Manager, responsible to ensure timely customer collection in accordance to the defined SLAs/KPIs. This role will support to deliver timely cash collection, reviewing own ledger, placing accounts on stop, and OTC global process initiative to streamline the process, it includes system enhancement & automation. The key accountability include ensuring compliance to Group policies and procedures; and relevant legal and statutory requirement. The successful applicant will possess strong critical thinking and decision making skills. Your work will play a major role in maximizing revenue. The ideal candidate will need to show ability to collaborate with our Sales; Client Relationship and Billing departments for effective credit control.




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If you have:

  • Fluent in spoken and written English;
  • Fluent in spoken and written in either Spanish, French, German, Italian, Polish;
  • Minimum 3 A’ levels of education, or equivalent;
  • Degree / ICM qualification;
  • 2 years in Credit Control with proven record of debt reduction;
  • Good listening skills, resourceful, positive, responsible;
  • Excel (intermediate), able to produce simple mail merges and V Look ups;
  • Willingness to learn and progress career;

You might fit the position.

But if you are also:

  • Communicative, organised, aware of cultural differences;
  • Enthusiastic and positive approach;
  • Excellent verbal, oral and written skills;
  • Able to work individually and also within a team;
  • Good communicator who works calmly under pressure;
  • Team player;
  • Good understanding of the business and products;
  • Lively, communicative, organised, good listener, resourceful, positive, responsible;
  • Assertiveness;
  • Able to maintain a positive, ‘can-do’ attitude, irrespective of results;
  • To have the ability to deal with queries with the minimum of supervision;
  • To have the ability to find solutions to obstacles hindering monthly progress.

Then we're pretty sure you are the perfect fit for us!

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Some of the responsibilities you’ll have:

  • Assisting the Credit Control Team with guidance from the Global Collections Manager
  • To make a minimum 50 outbound phone calls to clients each day Assisting in the implementation of new processes & procedures
  • To achieve the cash collection targets as set by the Manager
  • To cover every account in own ledger on a weekly basis
  • To reduce the overall DSO (Days Sales Outstanding Chasing for Direct Debit mandates
  • Dealing with queries in a timely and professional manner
  • Sending out statements and chase letters
  • Ensure compliance to internal and external regulations and procedures
  • Identify, facilitate and implement process improvement ideas to improve process efficiencies.
  • Liaise with auditors, tax authorities and regulatory authorities as required for the countries served in FSS
  • Support the assigned project (when required)
  • Maintain and ensure process workflow and documentation are up to date to the current processes

Why should you apply:

  • Competitive salary;
  • Stimulating bonuses;
  • Real career opportunity;
  • Professional training;
  • Opportunity to practice and further improve your foreign language skills.


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