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14.08.2019, Ref.#: 190000MQ
★★★★★ Customer Service Associate Poker (Danish), GVC Services Bulgaria EOOD
Месторабота София; Постоянна работа; Пълно работно време; Подходяща и за студенти; Подходяща и за кандидати с малък или без опит
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Customer Service Associate Poker (Danish)

Are you a real people’s person? Do you have great customer service skills? How about Danish language skills?

Because right now we at GVC are looking for real team players to provide chat, email and phone support to our customers.

Our business is fun, and we have a friendly, fast paced, multicultural working environment. Moreover, we reward big: great remuneration package, private medical insurance, comprehensive training, flexible working times, and great learning and development opportunities.

Your area of responsibility:
  • Taking care of customer's enquiries via chat, email and phone, assessing individual problems and taking appropriate action to ensure that customer needs are met;
  • Reporting on system bugs and general problems experienced by the customers to the specialized departments or CS Management;
  • Escalates suspicious customer activities – to the CS Management and Compliance Department;
  • Maintain in depth knowledge about products and Standard Operating Procedures.
Your Profile:
  • Fluency in Danish and good knowledge of English;
  • The ability to perform well in a challenging environment;
  • Strong analytical skills;
  • Basic knowledge of Windows OS and MS Office applications; good typing skills;
  • Availability and willingness to work on flexible shifts.
Please note that this opportunity requires working on flexible shifts.

Sounds interesting?

Then join us!

We offer a diversified range of activities in an international environment as well as a young and dynamic team with ambitious, yet realistic objectives for the future, promoted by an open team and communication culture.

Employee benefits:
  • Competitive remuneration package;
  • 25 days annual leave;
  • Social benefits: personal health insurance, dental allowance, sport activities, food vouchers;
  • Pro bono activities;
  • Opportunity to join a team of great professionals;
  • Dynamic and friendly work environment;
  • Team building activities.
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