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13.08.2019, Ref.#: 73244
★★★★★ Billing and Rating Consultant, AMDOCS BULGARIA EOOD
Месторабота София; Постоянна работа; Пълно работно време
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Billing and Rating Consultant

Who are we?

 Amdocs is a leading software and services provider to communications and media companies of all sizes, accelerating the industry’s dynamic and continuous digital transformation. With a rich set of innovative solutions, long-term business relationships with 350 communications and media providers, and technology and distribution ties to 600 content creators, Amdocs delivers business improvements to drive growth. Amdocs and its 25,000 employees serve customers in over 85 countries.


In summary

You will be responsible for understanding business needs and assessing the impact of those needs, capturing, analyzing and documenting requirements, mapping them to product functionalities and providing high level solutions that leverage product capabilities and best practices. You will also be responsible for implementing the recommended and agreed solutions by configuring the product to meet customer needs.

What will your job look like?
  • You will be part of the delivery team responsible for the full cycle of implementation of Rating and Billing solution to our customers. You’ll be a member of Billing and Financial domain focused on billing operations, payments processing, bills formatting, collections, journaling.
  • You will have the opportunity to reflect customer needs by gathering business and technical requirements.
  • You will be a key advisor for customers based on product capabilities and best practices, leveraging reuse where applicable.
  • You will design holistic and integrated solutions considering the product capabilities that fit customers' business needs and production operability
  • You will participate in and lead formal and informal reviews with stakeholders, applying knowledge and experience and providing technical perspective and support.  
  • You will be responsible for communicating the solution with customers' business and IT personnel. Will be expected to explain the details of the new solutions and their impact on business processes. 
  • You will ensure that the customer understands the solution and receive responses to all open questions and action items.
  • You will support the customer during the scoping phase in a Billing and Financial domain up through and including customer sign off the scoping documentation
  • You will prepare solution-related documents and specifications. Configure the solution, and create, execute and maintain accurate and detailed test plans for testing when applicable. 
  • You will support the resolution of configuration/ implementation related issues if and when they arise.

All you need is...
  • Degree in Computer Science, Engineering or equivalent
  • Customer-facing experience – ability to present technical solution using various methods (presentations, demos, and so)
  • Knowledge in Billing, CRM, Payments collection or similar products
  • Knowledge of Telecom standards and business processes is considered a plus
  • Experience in developing utilities using scripting languages (Perl, Unix shell scripting)
  • Experience in PL/SQL - Database queries/updates
  • Experience in implementing advanced business solutions (preferably in BSS/OSS area)
  • Wide knowledge of Kenan, C1 B&F would be a considerable advantage
  • Experience of working with multiple projects/tasks and the ability to prioritize in very rapidly changing work environment
Why you will love this job:
  • You will serve as an expert on specific technology
  • You will take an active role in technical mentoring within the team.
  • You will have an opportunity to work on multinational projects with global scope
  • Not to mention our wonderful cofee, ping pong tournaments, company sponsored breakfasts on Thursdays and various events you will be able to participate in
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