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Customer Service with English language - Night shifts - Tier 1, Е-МОТИВ БГ ООД  Вижте визитка на компанията
Месторабота Варна; Постоянна работа; Пълно работно време; Езици: Английски
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Customer Service with English language - Night shifts - Tier 1

E-Motive is a trusted service provider for multichannel solutions, that operates worldwide.

Our team sells, optimizes and provides customer service in more than 15 countries across Europe, Asia and USA. We have business clients and we manage their online trades.
E-motive provides outsourced services to sellers, brands and manufacturers to enable them to represent themselves on multichannel e-commerce platforms, this predominately is ebay and amazon. We also provide services directly to ebay and represent them in a number of countries around the world.

We do have the multilingual specialists to make things even better – to make it global.

Main Responsibilities and Tasks:

Excellent written grammar and spelling skills in English for both e-mail and online interactive chat
• Excellent English language phone skills
• Good familiarity with Microsoft Excel, including writing VLOOKUP functions
• College/University degree
• Excellent troubleshooting and diagnostic skills
• Ability to communicate a technical solution in a non-technical way

Desired Skills (not required, but will put you higher on the list)
• Existing experience providing technical support to E-commerce sellers
• College/University degree in a Mathematics or Business Process related field
• Experience SELLING on eBay and Amazon
• Experience with configuring, managing and/or supporting one or more of the following: Magento, BigCommerce
• Experience with configuring, managing and/or supporting one or more of the following: SKUVault, Shipstation, Shipworks, OrderPigeon
• Experience writing technical documentation and/or help manuals
Interesting Skills (not required, may put you higher on the list):
• Understanding of XML
• Experience with SOLR
• Experience with one or more of the following: HTML, CSS, Javascript, PHP

We Offer:

• A great professional experience in a fast-paced sector;
• Ongoing training;
• Young and friendly team to work with;
• Opportunity for a further professional development;
• English-speaking environment;
• Extra Day off to celebrate your birthday;
• Regular Team building events;
• Free Private Health care;

(Some of these are applicable with a certain level of employee service.)

If these describe you and you believe to be the ideal match for the position,
please send us your actual CV in English.

All applications will be handled with strict confidentiality.

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