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26.06.2019
★★★★★ DevOps Engineer - ITSMA, HedgeServ (Bulgaria) EOOD  Вижте визитка на компанията
Месторабота София, ул. Алабин 1 (виж карта); Постоянна работа; Пълно работно време
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DevOps Engineer - ITSMA

Company Description
HedgeServ is a top-ranked global, independent fund administrator. HedgeServ provides uniquely client-centric service and is the industry’s leader in technology. Headquartered in New York City and Dublin, HedgeServ currently services more than $350 billion of assets under administration across 200 client relationships, with 1,200+ professionals across our 14 offices in 8 countries (other locations include Boston, Chicago, Portland, Cayman, Cork, London, Sydney, Poland, Luxembourg, and Bulgaria). HedgeServ provides fund administration, middle office services, integrated risk & portfolio management, regulatory & compliance reporting, tax support, and complete shadow accounting services, underpinned by SOC 1 certified controls. HedgeServ supports all investment strategies within hedge funds, funds of hedge funds, private equity funds, asset managers, managed accounts and managed account platforms, UCITS funds, and other institutional investment programs such as pensions and endowments.

Since its inception, HedgeServ has received multiple accolades, including Top Overall Administrator and #1 rankings in Fund Accounting, Reporting & Reporting Technology, Client Service, Investor Services, Hedge Fund Expertise and Regulatory Expertise.

Job Description:

The Senior Engineer on the Monitoring and Analytics Team is responsible for the tools that monitor and manage critical applications and infrastructure at HedgeServ. As an important member of the team, the Senior Engineer will be responsible for the operation and design of the portfolio of tools, which include alerting mechanisms and escalation, dashboards and the overall   framework to support the management of HedgeServ’s infrastructure, systems and applications. Leading IT infrastructure monitoring projects and vendor management, daily operations with SME (Subject Matter Expert) escalation support as needed. The successful applicant should possess the ability to collaborate with various IT teams to gather requirements and develop solutions by means of existing monitoring capabilities or customized monitors (scripts).

Responsibilities
  • Implement and maintain the overall framework to support systems, network, application and business logic real-time monitoring, longer-term trending and event management/alerting
  • Facilitate the translation of business monitoring requirements into technical requirements for monitoring capabilities
  • Create and maintain operational dashboards for both real-time and trended views for multiple levels of users (Operations, Engineering, Development, Business and Executive)
  • Provide day-to-day support, maintenance and troubleshooting of tools the team supports and ensure the availability, performance, and security of the overall system
  • Collaborate with business, engineering, operations and other key partners to ensure operational readiness of new solutions and ongoing optimization/improvement of existing solutions
  • Develop new tools and methodologies for use by various teams to enhance efficiency and effectiveness
  • Develop project plans and schedules, identify technical risks and support the customer in mitigating risks to the success of the team projects
  • Perform maintenance, patches, upgrades and repairs to monitoring solutions
  • Participate in off-hour team support rotation.

Requirements
  • Experience in the monitoring and analytics field
  • Experience in systems, network or application administration preferred
  • Designing and creating custom tools, scripts and interfaces to build monitoring and alerting capabilities fit to the systems in use
  • Must have extensive experience with PowerShell
  • Other scripting languages such as Python, Ruby & Java scripting a plus
  • Defining, creating, and supporting monitoring dashboards for various levels of users and providing reporting and status information clearly and at actionable levels
  • Working experience with Elastic Stack (Elasticsearch, Logstash, Kibanana, Beats)
  • Working experience with Solarwinds Network Management tools (Network Performance Monitor, Network Configuration Manager, Netflow Traffic Analyzer)
  • TCP/IP networking/communication protocols and Cisco routers/switches
  • Microsoft Server platforms and Linux Server platforms
  • Understanding of Storage Area Networks, virtual network architecture (i.e. VMWare, Hyper-V, Citrix/Xen, VDI).
Preferred Skills
  • Programming Language: PHP, Java
  • Manage Engine AppManager, OpManager and ServiceDesk Plus is an advantage
  • NiFi, Kafka and various big data platforms is an advantage
  • Strong analytical and problem-solving skills and the ability to break an issue into its constituent parts and understand how these parts relate to each other.

Benefits
  • Attractive compensation package including extensive set of benefits
  • Professional environment with great development opportunities
  • Flexibility in working hours
  • Brand new office in the heart of Sofia


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