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★★★★★ Customer Success Manager, Deskforce – Branch Bulgaria
Месторабота София; Постоянна работа; Пълно работно време
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Customer Success Manager

Are you a self-motivated and driven by continuous communication with other people?
Do you want to feel your impact on the further development of relationships with customers?
Then take a look at what we have got for you!

Who are we?

We are a global software company that unifies communication platform. Our goal is to make the communication process easier and more efficient. We aspire to be the best place you’ve ever worked at. You’ll work with great people and will be challenged to do an outstanding job. We see the future potential in people and are willing to invest in them, make them even better and grow together.

What your role will be?
  • Developing strong relationships with customers
  • Connecting with key business executives and stakeholders
  • Maximizing clients ROI
  • Negotiating contracts and close agreements to maximize profits
  • Ensure the timely and successful delivery of the best solutions according to customer needs and objectives
  • Developing new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Prepare reports on account status
  • Collaborate and coordinate with all the company’s department

What we are looking for?
  • Proven sales or account management experience
  • Excellent communication and organizational skills
  • Very good command of the English language – both written and spoken
  • Ability to manage multiple projects at a time while paying strict attention to detail
  • Choosing the best personal approach regarding the customers
  • Ability to learn quickly and prioritize
  • A positive and motivated attitude
  • Problem-solving skills

What you can gain?
  • A great opportunity to become part of our fast-growing international team
  • Competitive salary
  • A fun, informal and challenging work environment
  • Self-development and constant learning

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