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★★★★★ Order Management Coordinator fluent in English for HP Account, TTEC Eastern Europe EAD  Вижте визитка на компанията
Месторабота София; Постоянна работа; Пълно работно време; Подходяща и за студенти; Подходяща и за кандидати с малък или без опит; Заплата от 1200 до 1500 BGN (Бруто)
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Order Management Coordinator fluent in English for HP Account

TTEC [previously known as Teletech], is the fastest growing BPO Company on the Bulgarian market. Our experience allows us to provide services to leading local and global clients.

When you join our team, you are more than just an employee. You are a member of the TTEC family. That's why we offer benefits and perks that support your quality of life, goals and future needs.

We offer:

  • Extensive training programs;
  • Environment that stimulates achievement and excellent customer service;
  • Competitive remuneration package;
  • Access top notch business best practices;
  • Work in a challenging and pleasant business environment

In this position, you will:
  • Retrieve daily order management requests and investigates parts status in all order management applications;
  • Monitor and acts upon daily reports on parts and orders status; follows up until closure 
  • Deal with order hold management, manual orders, loans, hotlines, shipments and any other enquiry received. Identify and clear restrictions placed on orders and on parts as per process targets and guidelines advocated by the process and the functional manager.
  • Execute PO release reports, including communication and alignment with Import/Export teams, considering communicated restrictions
  • Ensure immediate follow-up on the possible issues that might occur – IT issues, request delays, feedback delays, etc. which could prevent the orders or parts from being processed 
  • Ensure timely and accurately revision of the requested reports
  • Participate to daily/ weekly/ monthly reviews of the activity performed as per request and act upon the actions logged in a timely and accurately manner
  • Maintain communication with customers through the available order management channels on process related information.

  • Bachelor's degree (or equivalent work experience);
  • Fluent in English, both written and verbal;
  • Strong interpersonal skills;
  • Familiar with use of SAP is an advantage.
Join our team of upbeat professionals and support some of the most successful organizations on the planet! It is people just like YOU that make TTEC a great place to work at.

Click on the Apply Online button and send your CV in English to let us know about you.

All documents will be treated in the strictest confidentiality.
Only short-listed candidates will be invited for an interview.
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