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21.05.2019
★★★★★ Data Validation Support with English, ГоуДеди България ЕООД
Месторабота София; Постоянна работа; Пълно работно време; Подходяща и за студенти; Подходяща и за кандидати с малък или без опит; Езици: Английски
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Data Validation Support with English

Looking to start your IT career?

GoDaddy's mission is to radically shift the global economy toward life-fulfilling independent ventures — helping our customers achieve their dreams by giving them the tools, insights and the people to transform their ideas and personal initiative into success. With more than 14 million customers worldwide and more than 62 million domain names under management, GoDaddy gives small business owners the tools to name their idea, build a beautiful online presence, attract customers and manage their business.

We’re looking for an Associate for the Secure Certificate Services department at GoDaddy who is passionate about building brilliant customer service experiences. The Secure Certificate Services department is the voice behind SSL and Code Signing Certificates being issued by GoDaddy and Starfield Technologies.

We don’t require you to have hosting or SSL experience (though such experience is beneficial), but familiarity with internet technology and customer service experience are important.

Responsibilities:

  • Research components of all types of SSL certificate requests to obtain the proofs required to issue the certificate;
  • Review customer documents to determine validity and applicability to the certificate requests;
  • Lead customers through the request and validation process required to issue their SSL certificates in a clear and positive manner via calls, chats and emails;
  • Maintain department goals and performance standards;

What are some of the benefits of this job?

  • Opportunity to become an SSL Certificate and Code Signing Certificate Subject Matter Expert;
  • A fun, dynamic and challenging work setting;
  • Small, friendly team environment;
  • Chance to provide feedback used to improve processes;
  • Be an integral part in making GoDaddy the #1 SSL provider in the world;

Requirements:

  • Fluent in English;
  • Outstanding written and verbal communications skills, be detail oriented and a self-starter;
  • Enjoy working in a fast-paced, high-output, time sensitive environment;
  • Excellent organizational, prioritization and multitasking skills with a high attention to detail;
  • Track-record of delivering results and increasing responsibility in a fast-paced, fluid environment;

If you want to become a member of our amazing team, send us your CV in English!


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