EN
Вход и регистрация Фирми | Потребители
16.05.2019
★★★★★ Product Manager – Messaging & Collaboration, Hostway Bulgaria EAD
Месторабота София; Постоянна работа; Пълно работно време
Запази обявата в бележника   Известие за нови обяви   Принтирай   Проблем с обявата

Product Manager – Messaging & Collaboration

COMPANY OVERVIEW:

Hostway and HOSTING have merged, creating one of the largest managed cloud services platforms in the world. Together, Hostway | HOSTING has been a global leader in managed and cloud hosting for over 20 years, serving customers ranging from start-ups to Fortune 500 companies, and specializing in hosting mission critical workloads and applications. We deliver highly secure, compliant, and always available solutions to thousands of customers worldwide.

Still with us? You likely believe that there is more to a job than just getting paid, and that the mission really matters. Good. Because we believe that too.

Our office in Sofia is a key part of the Hostway organization, both in continuing our global expansion and in our dedication to providing unparalleled customer service. We want YOU to become a part of our international family for the position Product Manager.

POSITION PURPOSE:

Hostway|HOSTING is seeking a Product Manager to guide the evolution of our email and collaboration solutions including Office 365, Open Xchange, and domain-based POP and IMAP email. This role will proactively solicit both existing and prospective customer feedback and continually research our competitors to determine the optimal price / feature combination for all of the products in their portfolio. When additional features or solutions are required, they will document the requirements for these solutions and work closely with our R&D team throughout the development process to ensure new products and solutions are exceeding the expectations of our customers.
The right candidate will have an inner entrepreneurial drive and a passion for delivering an excellent value and customer experience. Since this position will be fully accountable for the overall profitability of all products in their portfolio, in depth understanding of business concepts such as gross margin analysis, forecasting, and contract negotiations are a must, along with technical prowess with email technologies and market trends.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Maintain the official product catalog for all current email solutions, including Office 365, Open Xchange and POP / IMAP email services.
• Work with customer service, accounting, operations, and support to ensure that all aspects of the customer experience, provisioning & fulfillment, billing, and technical support are running smoothly and collaborate with department heads to optimize processes as needed.
• Continually research competitors, market trends, and new technologies to ensure our suite of services is always one step ahead.
• Lead the effort to develop unique differentiators that enhance the value of our packages and set us apart from competitors.
• Take the initiative to develop new solutions whenever a gap or opportunity exists within the product portfolio and work collaboratively with the development team throughout the product development lifecycle.
• Act as an internal advocate for customers, championing their needs and representing their interests at all meetings and internal discussions.
• Participate in significant partner and customer acquisition opportunities as the company’s principal subject matter expert for all assigned products.
• Ensure that all product related information presented to customers – whether in support documentation, or in system generated e-mails, or in the on-line order form is accurate, concise, and compelling.
• Lead the formation and management of a formal beta test program and customer advisory board, whereby customers can test and provide feedback on future products and features in a structured, organized program.
• Be a powerful advocate and thought leader by representing assigned product lines and channels in webinars, speaking engagements at industry events and blog contributions.


DESIRED MINIMUM QUALIFICATIONS:

• A minimum of 3-5 years of product management experience in a hosting, email and/or collaboration solutions, or unified communications services with a proven track record of success in bringing products to market.
• Bachelor’s degree (engineering, marketing, business, or related field).
• Technical and business knowledge of email technologies, platforms and services.
• Experience with Agile development/Scrum methodologies.
• Strong planning and project management skills.
• Ability to understand and write technical documentation.
• Experience working in a driven, dynamic environment.
• Strong collaborative skills and the ability to be speak openly with customers in the interest of getting direct feedback on our product suite.
• Able to effectively operate in a matrix organization - coordinating people and resources from multiple areas of the company

WHAT WE OFFER:

- An attractive remuneration package!
- Constant extensive trainings!
- Work in a young and enthusiastic team of professionals!
- Opportunity to work in an international and culturally diverse environment!
- Opportunity for career development in an IT oriented international company!

If you are interested in joining a profitable, growing and dynamic company, we want to hear from you! Please send us your CV in English!

Hostway is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by local law.

All applications will be processed in strict confidentiality. Hostway thanks all candidates for their interest; however, only shortlisted candidates will be contacted.


Кандидатствай по тази обява
Hostway Bulgaria EAD  Известие за нови обяви
(Фирма/Организация директно търсеща служители.)
Повече за Hostway Bulgaria EAD
Всички обяви на Hostway Bulgaria EAD