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15.05.2019
★★★★★ Quality Claims Analyst, SENSATA TECHNOLOGIES BULGARIA Ltd.
Месторабота София; Постоянна работа; Пълно работно време
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Sensata Technologies (NYSE: ST) is one of the world's leading suppliers of sensing, electrical protection, control and power management solutions. We design and manufacture devices that help satisfy the world’s growing need for safety, energy efficiency and a clean environment in global automotive, appliance, aircraft, industrial, military, heavy vehicle, heating, air-conditioning and ventilation, data, telecommunications, recreational vehicle and marine markets.

We are a rapidly growing company with nearly $3 billion in annual revenues, operations and business centers in 13 countries and more than 22,000 employees worldwide.

We pride ourselves on being a leading global company with strong, local decision making and innovative complex products that make a real difference.



We are currently looking for a Quality Claims Analyst to join our team in Sofia! The Quality Claims Analyst will become an expert on repeating Customer Quality Charge Backs for both the technical liability aspects as well as the customer financial/admin process. This role has both quality as well as finance/admin related tasks.Repeating customer deductions expertise will lead to fast closure process as well as insight on potential avoidance.

WHAT TO EXPECT:

  • Support Quality Engineering group with verifying standard Customer Quality Deductions (Charge Backs);
  • Investigate repeating Customer deductions and identify areas for improvement;
  • Collect, review and analyze root cause data (from make sites, 8D, evidence, etc.);
  • Prepare Case Build for Deductions which we cannot agree to;
  • Contact customer for more data in case of missing information on customer deduction documentation;
  • Work with customer on structural improvement in case of recurring missing data;
  • Manage reporting on Quality Charge Backs' trends in numbers, cycle time, etc.;
  • Enter Debit/Credit Notes Requests into Sensata SharePoint for approved Warranty and Quality Charge backs;
  • Analyze existing business processes and provide recommendations for improvement;
  • Support Quality data analysis, ad hoc analysis, trends analysis etc.

WHAT YOU’LL NEED:

  • Bachelor Degree in technical (preferably) or business related field;
  • Work experience in Automotive Warranty/Quality business preferred;
  • Good financial acumen to set up cost estimates and analysis;
  • Excellent command of English language required, German and French language will be a strong advantage;
  • Very good communication and problem- solving skills;
  • Proactive attitude and ability to prioritize;
  • Proficient user of Microsoft Office package;
  • Analytical, data driven, well organized, and detail- oriented;

Benefits we offer:

You will find the opportunities to further your career within a dynamic and challenging multicultural work environment by becoming a member of young and motivated team with established practices and experience, with team members who help and teach each other to achieve the common goals. You will also be able to develop further your professional skills and have a real opportunity to invest in your future through learning new tools and technics. All this and more makes Sensata Technology the perfect place to continue your journey.





Please, kindly note that only shortlisted applicants will be contacted.

Sensata Technologies is registered as an administrator of personal data to the Commission for Data Protection. The personal data provided by you will be processed for the purposes of the recruitment process. Sensata Technologies takes the responsibility to handle, use and store your personal data, ensuring its protection in secret from the third parties.

You are welcome to join our team!

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